Licensed Optician (Waterloo)

About the Role We are seeking a knowledgeable and customer-focused Licensed Optician to join our dynamic and growing optical team in Waterloo. This is an excellent opportunity for someone who takes pride in delivering exceptional patient care, has a strong eye for style, and enjoys helping patients find the perfect eyewear solutions tailored to their lifestyle. You’ll play a key role in creating a seamless, high-end patient experience—from frame selection to final fitting—while working closely with our optometrists and team. What You’ll Do - Guide patients in selecting frames and lenses based on prescription, lifestyle, and personal style - Take precise measurements (PD, segment height) and ensure accurate fittings - Educate patients on lens options, coatings, and proper eyewear care - Verify prescriptions and process orders with a high level of accuracy - Perform adjustments, repairs, and basic lab work (edging/mounting considered an asset) - Maintain a clean, organized, and visually appealing dispensary - Deliver a high level of customer service and manage retail transactions - Collaborate with optometrists and team members to ensure optimal patient outcomes - Oversee frame inventory, merchandising, and stock levels - Work with frame representatives to review and select new collections - Contribute to frame buying and assortment planning to keep the optical fresh and on-trend What We’re Looking For - Licensed Optician in Ontario (or eligible for registration) - Previous experience in optical or retail sales - Strong sales ability with a consultative, patient-first approach - Excellent communication and interpersonal skills - Detail-oriented with strong organizational skills - Comfortable working both independently and in a team environment - Experience with optical systems and equipment preferred - Retail or inventory management experience is an asset Why Join Us? - Competitive compensation (based on experience) - Chance to be involved in frame buying and merchandising - Supportive, collaborative team environment - Modern, patient-focused clinic setting - Vision care benefits after 6 months, including: - - Complimentary pair of glasses (valued up to $350) - No-charge eye exams for you and your household members Schedule - Tuesday to Saturday - One evening shift How to Apply Apply with your resume, we thank all applicants for their interest; however, only those selected for an interview will be contacted. Apply on Kit Job: kitjob.ca/job/2ol8f6