Cold Calling Specialist - ERP Consulting for NGOs (Waterloo)

About Cantatus

Cantatus is a specialized ERP consulting firm dedicated to serving Not-for-Profits (NFP), Non-Governmental Organizations (NGOs) and First Nations across Canada. We help mission-driven organizations optimize their operations through tailored ERP solutions that amplify their impact.

Position Overview

Were seeking a motivated Cold Calling Specialist to join our growing team. This is a remote opportunity for someone who thrives on conversation, enjoys building relationships, and wants to connect valuable solutions with organizations making a difference. Youll be the first voice prospects hear from Cantatus, playing a crucial role in expanding our reach within the Canadian NGO sector.

Primary Responsibilities

• High-volume outbound calling: Connect with 100+ Canadian NGO decision-makers daily from provided prospect lists
• Lead qualification: Identify organizations that would benefit from ERP consulting services
• Event promotion: Generate interest and secure registrations for events, webinars, and consultations
• Relationship building: Create positive first impressions and build rapport with NGO leaders and operations managers
• CRM management: Accurately log all call activities, outcomes, and prospect information in Keap
• Pipeline development: Move qualified prospects through the early stages of our sales funnel

What Success Looks Like

First 30 Days:

• Complete onboarding and master our calling scripts and messaging
• Become proficient with our dialer software and Keap CRM system
• Understand the NGO landscape and common operational challenges
• Begin making confident, consistent daily calls

60 Days:

• Consistently achieve daily call volume targets (100+ calls)
• Generate qualified leads and event registrations
• Demonstrate strong call-to-conversation conversion rates
• Refine your approach based on coaching feedback

90 Days:

• Function independently with minimal supervision
• Meet or exceed monthly appointment and qualification targets
• Contribute insights about prospect objections and market feedback
• Become a reliable pipeline generator for the sales team

Ideal Candidate Profile

Required:

• Proven sales experience (B2B preferred, but we value attitude and coachability)
• Excellent verbal communication skills with a professional, friendly demeanour
• Resilience and positive attitude in the face of rejection
• Solid organizational skills and attention to detail
• Comfortable with technology and learning new software platforms
• Reliable home office setup with a strong internet connection
• Legally eligible to work in Canada
• Formal business education and a business degree are preferred

Bonus Points:

• Familiarity with the non-profit or NGO sector
• Previous experience with power dialers or sales automation tools
• Understanding of ERP systems or business software

What We Provide

• Comprehensive training: Scripts, sales methodology, product knowledge, and ongoing coaching
• All the tools: Access to professional dialer software, Keap CRM, and curated prospect lists
• Support system: Regular coaching sessions, sales training, and a collaborative team environment
• Clear path forward: Defined metrics and growth opportunities for top performers
• Remote flexibility: Work from anywhere in Canada with a schedule that respects work-life balance

Compensation & Benefits

• Base salary: $45,000 to 55,000 annually (commensurate with experience)
• Performance-based incentives and bonuses with On Target Earnings (OTE) of $60,000 to $75,000 (based on target goal achievement)
• Extended Healthcare plan
• Remote work arrangement
• Professional development opportunities

Our Ideal Team Member

You dont need to be a \"born salesperson\" – were looking for someone who:

• Genuinely enjoys talking with people
• Believes in the value of what we offer
• Can handle \"no\" without taking it personally
• Stays motivated and disciplined in a remote environment
• Takes coaching well and continuously improves
• Wants to help NGOs operate more effectively

How to Apply

To be considered for this role, your application must include both of the following:

• Your resume (PDF preferred)
• A voiceover recording of the script linked below. Record yourself delivering the script as if you were making a live cold call. Audio-only is fine — no video required. Any common format (MP3, M4A, WAV) is accepted.

Email both files to with the subject line:

Application – [Your Full Name]

Applications submitted without a voiceover recording will not be reviewed.

Cold Calling Script:

few notes on the recording:

• Deliver it naturally — we are listening for tone, pace, and confidence, not perfection
• One take is fine; you do not need to edit or produce it
• Keep background noise to a minimum