Senior Delivery Manager (Waterloo)

Job Title: Senior Delivery Manager

Mode: Remote (CANADA or US)

Experience- 10+ years

Job Description:

We are seeking a Senior Delivery Manager to lead large-scale Data Management programs for marquee clients in our Sports & Gaming practice. This role combines delivery excellence, stakeholder management, team leadership, and account growth, with a strong emphasis on best practices, innovation, and customer satisfaction.

Must Have

• Experience in domains such as Sports, Media, Entertainment, Gaming, Health, Fitness, or Lifestyle would be ideal
• Strong AWS expertise is required.
• AWS solutions architect professional certification will be huge plus
• Strong data management experience is required

Key Responsibilities:

1. Delivery Leadership

• Own end-to-end delivery of data management engagements, ensuring scope, timelines, quality, and cost targets are met.
• Establish and enforce delivery best practices, governance models, and execution frameworks across programs.
• Manage complex, multi-workstream programs and projects involving data engineering solutions.
• Proactively identify risks, dependencies, and bottlenecks; drive structured problem-solving and mitigation plans.

2. Stakeholder & Client Management

• Act as a trusted advisor to senior client stakeholders, ensuring transparency, alignment, and value realization.
• Lead executive-level reviews, steering committee meetings, and roadmap discussions.
• Balance client expectations with internal capabilities to ensure sustainable delivery.

3. Team Leadership & Talent Development

• Build, manage, and scale large, globally distributed teams across geographies.
• Foster a culture of collaboration, ownership, continuous improvement, and high team satisfaction.
• Mentor delivery managers, tech leads, and high-potential talent; support career growth and succession planning.

4. Analytics, Data & Technology Oversight

• Provide delivery leadership for solutions involving:
• Data Management & Data Engineering
• Data warehousing and modern data stacks
• Demonstrate strong familiarity with:
• AWS Cloud, including AWS Redshift
• SQL and Python (hands-on not mandatory, but must be delivery-fluent)
• Collaborate with architects and engineering leads to ensure scalable, secure, and performant solutions.

5. Account Growth & Organic Business Development

• Drive organic growth within existing accounts by identifying white-space opportunities and unmet client needs.
• Partner with sales and leadership to support account growth targets, proposals, and solution shaping.
• Lead opportunity mining, effort estimation, and delivery approach definition for new initiatives.
• Contribute to long-term account strategy and roadmap planning.

Qualifications:

• 10-12 years of experience in delivery, program, or project management within analytics, data management, or data engineering domains.
• Proven experience managing large, global, cross-functional teams.
• Strong understanding of data management and data engineering ecosystems.
• Solid experience with AWS
• Hands-on familiarity with SQL & Python
• Experience with data clean room solutions, consent platforms, DataOps exposure (data observability, DQ frameworks, lineage, incident management, and SLO/SLA governance), software/application development delivery (frontend, backend, API management, and design/UX collaboration), SDLC practices (CI/CD)
• Outstanding communication and stakeholder management skills, including executive presence.
• Demonstrated success in account mining, organic BD, and supporting revenue growth.

Preferred Skills:

• Ability to balance strategic project management with technical understanding.
• Experience working with Fortune 500 or global enterprise clients.
• Passion for sports, fan engagement, or DTC business models.

Soft Skills:

• Excellent leadership, communication, and stakeholder management abilities.
• Strong problem-solving, analytical thinking, and decision-making skills.