Security Site Manager - Global HQ/Operations Centre (Waterloo)

As a purpose-led company, Securitas employees are united across the country and around the globe. Our purpose serves as a consistent reminder of why our work is so important to our colleagues, clients and the community. Safety is a basic premise for all of us to enjoy life with friends and family as well as to succeed at work. Threats to our safety are ever increasing and becoming more complex, and **we help make your world a safer place** . Our employees are guided by our 3 values: Integrity, Helpfulness and Vigilance. With over 370,000 employees globally we have surpassed our competitors by providing quality service year after year. **If you are an experienced manager in the contract security industry, with experience overseeing an corporate security personnel, we may be looking for you. Experience in a fast-paced, corporate environment is also beneficial. We are looking for a candidate that can oversee security operations and lead security teams with minimal supervision from the client. You are someone that enjoys taking on new challenges, reducing risk and understanding how security procedures can directly impact a business. You have a knack for developing security teams through succession planning and enjoy mentoring others. You enjoy taking on new responsibilities and promoting change. This role is excellent for someone that wants to build and maintain teams from the ground up, ensuring client satisfaction and creating a positive workplace.** **This position is for an active open vacancy and will be based in Waterloo, ON for a new client.** **Schedule:** Regular hours are Monday to Friday. Must be available on call when not on site and support shift as required. **Pay range:** $27.15-$32.00/hr **ESSENTIAL DUTIES** : Support a culture that will drive a high-performance security and emergency management teams Review training programs with Client to ensure all standards meet and exceed site expectations, compliance and, development Lead and develop career progression and succession plans for various security positions. Provide continuous evaluation and compliance to Post Orders and site programs, communicate changes and updates when required. Communicate and maintain client relationship. Oversee communications and emergency alarms in the Global Incident Reporting and Communications Centre, responding to emergencies around the world. Audit contractor access procedures, ensuring that documentation is being followed, including log entries, badge access etc. Step in during emergency situations and calls to reduce risk to clients. Update client Engineering Techs of any and all emergency alarms, confirming alarms are active for an incident, provide detailed report to client and make a decision based on the emergency. Dispatch duties including answering phone calls for emergencies and non-emergency calls. Conduct monthly report outs of KPIu2019s and ensure accuracy of all month end documentation. Conduct weekly administrative duties including payroll, attendance, procedural audits, and performance management. Maintain staffing schedule, support shortages, and authorize vacation requests. Complete Employee Performance reviews and establish effective goals and objectives. With the support of the HR team, oversee all site labour and employee relations matters, lead investigations, recommend corrective actions, etc. All other duties as required. **QUALIFICATIONS:** 3-5 years of previous leadership experience in the field of security, or related field, required. Strong critical thinking and communication skills. Able to make decisions quickly and ensure detailed reports are provided. Understand the importance of a sense of urgency. Be able to interact with multiple levels of client employees from office staff to Vice President level. Able to take the initiative on emergency and non-emergency situations, allocate resources where needed and be able to identify risks or gaps. Previous by law enforcement experience is an asset. Valid Class G Driveru2019s License. Valid Ontario Security Guard License. Post-secondary education in Law & Security, Police Foundations, or equivalent. Strong multi-tasking and communication skills Proven ability to lead a high-performance security and emergency management team Ability to respond to situations with tact and diplomacy and remain calm in stressful situations. Strong problem-solving skills, and ability to summarize information effectively and accurately to provide to the client. Intermediate level use MS Office applications (Outlook, Excel, Access, Word, Power Point). Robust organizational skills and ability to multitask required. Only candidates selected for an interview will be contacted. **_Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities._** Accommodations are available for applicants with disabilities throughout the recruitment process. \#AF-CanadaGTSO Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients'' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, weu2019re looking for you to join the Securitas team. 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