Manager, Technology and Cyber Risk (Waterloo)

Manulife is seeking an experienced Manager, Technology & Cyber Risk Standards Governance to drive consistent, scalable, and effective risk management standards and practices across the enterprise. This role focuses on designing, implementing, and continuously improving processes that support the lifecycle of technology and cybersecurity standards, while coordinating a portfolio of risk and control initiatives. Operating within a Second Line of Defense environment, the Manager will drive structure, discipline, and transparency across technology and cyber risk activities, ensuring alignment with enterprise frameworks and regulatory expectations. The role partners closely with Technology, Cybersecurity, and Risk teams to deliver well-governed, repeatable processes and timely, traceable outcomes that enable effective oversight practices. **Position Responsibilities:** **Standards Portfolio & Process Management** Manage a portfolio of technology and cybersecurity standards, ensuring clear ownership and lifecycle governance. Lead end-to-end processes for standards development, approval, and refresh while establishing structured workflows, templates, and governance routines. Monitor progress across initiatives and drive continuous process improvements, including automation and efficiency gains. **Independent Oversight & Support** Support oversight activities across technology and cyber domains. Provide effective challenge on risk assessments and control documentation. Monitor issues, exceptions, and corrective action plans. Support thematic reviews and standards alignment work. **Program Delivery & Coordination** Lead cross-functional initiatives with clear scope and timelines. Establish and maintain plans and trackers to manage portfolio execution. Facilitate governance forums and working groups. Ensure alignment with frameworks and governance expectations. Drive adoption of governance processes and continuous improvement initiatives. **Governance, Reporting & Continuous Improvement** Develop reporting and dashboards on portfolio and risk status. Establish and maintain documentation and guidance materials. Improve consistency, transparency, and quality across governance. Collaborate with cross-functional stakeholders to ensure alignment. **Professional Skills** Communicate clearly and concisely with stakeholders. Build strong working relationships across Line 1 and Line 2 teams. Demonstrate curiosity, attention to detail, and a commitment to strong risk culture. Strong written and verbal communication skills Detail-oriented with strong organizational skills. Ability to design scalable and repeatable processes. **Required Qualifications:** 5u20137+ years of experience in technology risk, cybersecurity, or related fields. Experience in risk, governance, compliance, audit, or Second Line of Defense environments within financial services or another regulated industry. Understanding of key technology and cybersecurity domains. Certifications such as CISSP, CISA, CRISC, CISM, or PMP. Familiarity with frameworks such as NIST or ISO. Experience with standards or policy governance. Experience with process improvement initiatives. Strong project management and organizational skills. Curious, proactive, and willing to learn in a maturing risk environment Strong analytical and documentation skills Bilingualism (English and French) is a strong asset. If the successful candidate is in Quu00e9bec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. **When you join our team:** Weu2019ll empower you to learn and grow the career you want. Weu2019ll recognize and support you in a flexible workplace where well-being and inclusion are more than just words. As part of our global team, weu2019ll support you in shaping the future you want to see \#LI-Hybrid The role being advertised is an existing vacancy. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera mu00e1s fu00e1cil y a vivir mejor. Para obtener mu00e1s informaciu00f3n acerca de nosotros, visite . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retenciu00f3n de talento, el ascenso y la remuneraciu00f3n, y administramos todas nuestras pru00e1cticas y programas sin discriminaciu00f3n por motivos de raza, ascendencia, lugar de origen, color, origen u00e9tnico, ciudadanu00eda, religiu00f3n o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientaciu00f3n sexual, caracteru00edsticas genu00e9ticas, condiciu00f3n de veterano, identidad de gu00e9nero, expresiu00f3n de gu00e9nero, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajaru00e1 con los solicitantes que requieran una adaptaciu00f3n razonable durante el proceso de solicitud. Toda la informaciu00f3n que se haya compartido durante el proceso de solicitud de adaptaciu00f3n se almacenaru00e1 y utilizaru00e1 de manera congruente con las leyes y las polu00edticas de Manulife/John Hancock correspondientes. Para solicitar una adaptaciu00f3n razonable en el proceso de solicitud, envu00edenos un mensaje a . **Referenced Salary Location** Halifax, Nova Scotia **Modalidades de Trabajo** Hu00edbrido **Salary range is expected to be between** $79,700.00 CAD - $129,700.00 CAD Los empleados tambiu00e9n tienen la oportunidad de participar en programas de incentivos y recibir una compensaciu00f3n vinculada al rendimiento empresarial e individual. El salario real variaru00e1 segu00fan las condiciones del mercado local, la geografu00eda y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educaciu00f3n/formaciu00f3n. Si solicitas este puesto fuera de tu ubicaciu00f3n principal, por favor escru00edbenos a para conocer el rango salarial correspondiente a tu ubicaciu00f3n. Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontolu00f3gicos, de salud mental, oftalmolu00f3gicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopciu00f3n/subrogaciu00f3n y bienestar, y planes de asistencia al empleado/familiar. Tambiu00e9n ofrecemos a los empleados admisibles varios planes de ahorro para la jubilaciu00f3n (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educaciu00f3n financiera. Nuestro generoso programa de tiempo libre remunerado en Canadu00e1 incluye feriados, vacaciones, du00edas personales y du00edas por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se estu00e1 postulando para este puesto en los EE. UU., pu00f3ngase en contacto con para obtener mu00e1s informaciu00f3n sobre las disposiciones relativas al tiempo libre remunerado especu00edficas de EE. UU. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement ( . 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