On-Site Insurance Service Agent (Welland)

Shape your future with Duliban Insurance as an On-Site Insurance Service Agent specializing in billing and client interaction in Welland, Ontario. In this dynamic role, you’ll handle a variety of billing processes and client inquiries, ensuring top-notch service during phone interactions. Your attention to detail and initiative will drive success as you manage transactions and maintain excellent communication with team members and clients alike. Key Responsibilities: • Complete billing for personal and commercial insurance lines • Participate in the billing phone queue for direct inquiries • Manage policy changes, reinstatements, and cancellations • Update client information and transactions in Duliban Hub • Report on cancellation trends and reasons weekly Requirements: • Proficient computer skills with solid software knowledge • Strong interpersonal skills to engage with clients • Organized and detail-oriented approach to tasks • Ability to work well both independently and as part of a team • Flexible availability for full time and rotating Saturday shifts Utilize your customer service and billing skills to thrive at Duliban Insurance, becoming an integral part of our Dream Team. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p2pe3