Lead Spa Manager at Pillar&Post, Niagara Regional Municipality (Fonthill)

Steer spa excellence at Pillar&Post in Niagara-on-the-Lake, ON, as a Lead Spa Manager on a temporary 12-month basis. This role focuses on operational management and top-tier guest relations.

As the Lead Spa Manager, you will manage day-to-day spa operations, ensuring compliance with service quality standards. Your duties will include meeting sales targets, supervising staff, and developing marketing strategies for the spa. Additionally, you will conduct competitive analyses to position the spa effectively in the market.

Key Responsibilities:• Deliver exceptional guest service in all spa treatments • Develop and manage retail sales and marketing strategies • Ensure compliance with industry service standards • Monitor and optimize budgets and financial performance • Conduct training and supervise Spa Team Members

Requirements:• Minimum two years’ experience in a Spa management role • Proficiency in Spa operations and software like Maestro • Strong sales and communication skills • Ability to work flexible hours, including weekends • Detail-oriented with a customer-friendly approach

Lead your team in creating outstanding spa experiences at Pillar&Post. #J-18808-Ljbffr