Customer Service Front Desk Associate, Welland

Join Planet Fitness as a Front Desk Associate and provide exceptional service in a Judgement Free Zone! Your role will include engaging with members, answering inquiries, and supporting fitness journeys.

As a Front Desk Associate at Planet Fitness, you embody a positive attitude and a passion for customer service. You'll greet members and guests, assist with inquiries, and promote a friendly atmosphere. Your responsibilities include managing membership functions and addressing concerns, all while contributing to a clean and welcoming environment.

Key Responsibilities:• Greet members as they enter and exit the facility • Manage sign-ups and membership-related inquiries • Assist members in achieving their fitness goals • Handle phone inquiries in a friendly manner • Maintain cleanliness and sanitation of club areas

Requirements:• 6-12 months of customer service experience • Must be 18 years or older • Basic computer proficiency required • Ability to pass a background check • Willingness to become CPR/AED Certified

Become a key player at Planet Fitness and enhance member experiences daily! #J-18808-Ljbffr