Post Office Clerk, West Kelowna

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important? SUMMARY

To provide prompt and superior customer service at the retail postal outlet.

Maintain excellent customer service and checkout area.

DUTIES&RESPONSIBILITIES CUSTOMER SERVICE

Provides excellent customer service and positively engages with all customers.

Maintains a neat and organized checkout area.

Greets all customers and displays warm demeanor.

Accurately scans or enters product data.

Accurately accounts for cash and coupon, lottery, and PC Optimum.

Asks for customer’s PC Optimum Card during each transaction.

MERCHANDISING

Ensures proper documentation completed with respect to customers receipt and return of goods.

Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc).

LOSS PREVENTION

Ensures loss prevention Standards are followed.

Controls cash, lottery, and stamp inventory.

GENERAL

Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines.

Complies with all health and safety regulations.

Complies with all store policies and procedures.

Ensures the standards of housekeeping and image are maintained.

Performs other duties as required.

QUALIFICATIONS

Planning, Judgement and Decision Making.

Balance teamwork and efficiency in processing the customer order.

Organization and neatness.

Efficiency in processing the customer order.

EXPERIENCE

Strong computer and register skills.

Well organized with the ability to record keep.

Detail oriented.

Hiring Range: $17.85 - $19.95 per hour.

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