Party&Event Host, Whitby

Event Coordination

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.

Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.

Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.

Facilitate and implement party add‑ons such as goody bags, balloons, etc. to company standards.

Communicate events with clients and store team members.

Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.

Adjust plans and events based on client’s feedback and needs.

Create backup or emergency plans to be executed as needed.

Ensure client satisfaction for scheduled events.

Set up, break down, and clean before and after each event. Uphold the company’s cleanliness and safety standards.

Customer Experience

Help customers shop, locate products, and provide them with solutions.

Provide fast and friendly checkout experience.

Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.

Educate customers on Voice of Customer survey.

Assist with omnichannel processes, including Buy Online Pickup in Store and Ship From Store.

Participate in truck un‑load, stocking and planogram processes.

Complete merchandise recovery and maintenance.

Perform Store in Stock Optimization and AD set duties as assigned.

Support shrink and safety programs.

Adhere to Standard Operating Procedures and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.

Cross‑trained in Custom Framing selling and production.

Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.

Preferred Knowledge/Skills/Abilities

Energetic, enthusiastic personality.

Ability to handle job stress and interact effectively with others, including guests of all ages and co‑workers.

Excellent people skills.

Experience working with children and children’s events.

Strong communication skills (written, verbal, nonverbal) and listening skills.

Organizational skills, interpersonal skills, and creative problem‑solving skills.

Retail and/or customer service experience required.

Physical Requirements

Ability to remain standing for long periods of time.

Ability to move throughout the store.

Regular bending, lifting, carrying, reaching, and stretching.

Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Request accommodations through supervisor if needed to perform these essential functions.

Public retail store setting; generally climate‑controlled; some stock rooms and occasional outdoor work for cart retrieval or truck unloading; frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.

Work Environment

Standards for team members to maintain a safe, clean, and welcoming environment.

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job Total Base Pay Range For This Position $17.60 - $20.50 an hour

Benefits Health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and additional benefits are offered to full‑time and part‑time Team Members.

EEO Statement Michaels is an Equal Opportunity Employer. All Team Members and customers are invited to create, innovate, and be better together.

#J-18808-Ljbffr