Floor Manager (Whitby)

NOW HIRING: FLOOR MANAGER Service Leader – Butchie’s Restaurant – Whitby $25/hour + Gratuity Pool We are hiring an experienced, hands-on Floor Manager to join our leadership team full time. This is not an office management role. This is a working leadership position on the floor five days a week — leading service, managing the guest experience, supporting staff in real time, and maintaining high operational standards in a very busy, high-volume restaurant. You must have proven, real-world experience working in a fast-paced, high-volume hospitality environment and be confident running service, managing flow, resolving issues immediately, and leading a team under pressure. This role is for someone who leads from the front, stays calm during peak service, and takes pride in delivering a seamless, high-quality guest experience every shift. The Role: You will be on the floor daily leading and supporting service You will manage service flow, pacing, and table turns You will oversee guest experience and handle concerns professionally and efficiently You will support servers, bartenders, and hosts in real time You will monitor staffing levels, floor coverage, and shift execution You will coach and correct staff during service to maintain standards You will ensure cleanliness, organization, and overall service readiness You will work closely with ownership and kitchen leadership to keep communication tight and service efficient Requirements: Minimum 5+ years proven experience in a busy, high-volume restaurant Strong service leadership and floor management experience is mandatory Demonstrated ability to run peak service with confidence and control Exceptional attention to detail and guest satisfaction Ability to stay organized, decisive, and calm under pressure Hands-on mentality with no ego and a strong work ethic Reliable, accountable, and committed to high standards Schedule: Full-time, five days per week Days, nights, and weekends required This is a physically present, hands-on floor leadership role Compensation: $25 per hour Participation in gratuity pool Stable full-time leadership position in a busy, high-volume restaurant We are looking for a true service leader who can run a tight floor, protect the guest experience, and execute at a high level in a demanding environment. If you are not comfortable being on the floor every day in a busy restaurant, this role is not for you. Only candidates with proven high-volume restaurant experience will be considered. This is for an existing vacancy, AI is not used to screen applicants. Job Type: Full-time Pay: From $25.00 per hour Benefits: - Casual dress - On-site parking - Store discount Experience: - Hospitality: 4 years (preferred) Licence/Certification: - Smart Serve (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pdotn