Claims Manager - Property Appraisal (Whitby)

About The Role We're looking for a Claims Manager - Property Appraisal Team, to join our growing team! What You'll Do Here Lead a team of technical experts in the field of construction, estimate writing, and property loss emergency response, as well as teams that support the claims handling operation. Analyze data and results to assess process efficiency. Work closely with colleagues in supply chain management to maintain a feedback loop that keeps our teams and vendors mutually well informed. Lead and coordinate the activities of the team to achieve profitability, efficiency and customer satisfaction objectives. Problem‑solve and innovate to drive continuous improvement of operational processes. Participate in certain national committees. Participate in the development and implementation of your business plan and implement the necessary structures to achieve the department's objectives. Participate in the preparation of operating budgets. Manage the performance of your team and support the Unit Managers in the implementation of development plans and recovery plans. Be involved in the management of complaints that cannot be resolved by the Unit Managers. Identify training needs and coordinate follow‑through. Actively participate in the claims department's response to weather disasters. What You Bring To The Table University degree or any combination of training and experience deemed relevant for the role. At least 5 to 10 years of team management experience. Strong knowledge of personal and commercial lines and Property loss or liability insurance. Excellent computer skills and knowledge. Strong skills in MS Excel and Power BI report navigation is an asset. Cares about people. Bilingual (French and English) is an asset. Benefits and Compensation Salary Range: 128,300 - 156,800 (based on a 35‑hour workweek). Annual bonus target: up to double the target (subject to personal and company performance), 15%. Employee Share Purchase Plan (ESPP) – Intact matches 50% of your net shares. Share plan & other savings: up to 12% of salary or even more. Guaranteed income for life via defined benefit pension plan. Flexible work arrangements and a hybrid work model. Possibility to purchase up to 5 extra days off per year. Multiple benefits offered to support physical and mental wellbeing, including telemedicine and wellness account. Equal Opportunity Employer We are an equal chance employer. We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments. A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know. We do not provide sponsorship or other support for immigration‑related matters. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. Additional Information Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team. Posting expires June 3, 2026 11:59 PM EST. Apply on Kit Job: kitjob.ca/job/2psgcb