Sales&Operations Lead (In Training), Stouffville

Sales&Operations Lead (In Training) FLO Martial Arts Stouffville is a thriving and growing gym recognized for its strong community and high-quality Brazilian Jiu-Jitsu programs. As our programs, schedule, and membership continue to expand, we’re growing our leadership team and looking for someone who wants to grow with us.

This role will begin part‑time (approximately 3 days per week) with the goal of growing into a full‑time leadership position as the academy continues to expand.

Typical shifts rotate based on class schedules and operational needs. Schedule and hours may evolve based on program growth, business needs, candidate performance, and availability.

We are not simply looking for someone to answer questions and check people in. We’re looking for someone who naturally connects with people, thrives in fast‑paced environments, communicates confidently, and enjoys helping people take action.

This role is ideal for someone who enjoys sales, leadership, relationship‑building, problem solving, and continuous learning—and wants to become a key leader within a growing business.

You’ll work directly alongside ownership and gradually take on increasing responsibility over time. This role is designed as a long‑term growth opportunity for someone interested in leadership and increased responsibility over time.

You’ll receive hands‑on training and mentorship, with opportunities to gradually take on greater ownership of sales, operations, leadership, and day‑to‑day responsibilities as you develop within the role. Growth in compensation, responsibilities, and hours is performance‑based and tied to demonstrated readiness for increased responsibility.

Key Qualities

Easily builds rapport and makes people feel comfortable

Communicates confidently in person and on the phone

Enjoys sales and naturally guides conversations toward action

Think(s) quickly and adapts well to changing situations

Takes initiative and looks for opportunities without waiting to be askedLearns quickly and enjoys continuous growth

Is calm and solution‑focused under pressure

Enjoys working with people more than sitting behind a desk

Is coachable and open to feedback

Wants ownership and long‑term growth opportunities

Experience in sales, hospitality, customer service, membership sales, recruiting, fitness, leadership, or similar customer‑facing roles is strongly preferred

Responsibilities

Follow up with warm leads and schedule trial appointments

Follow up with trial attendees and help guide prospective members through the decision‑making process

Build relationships with prospective and current members

Assist with membership conversations and onboarding

Deliver a high‑level customer experience for members and families

Leadership&Operations

Support day‑to‑day operations and help keep things running smoothly

Help identify areas for improvement and contribute ideas

Learn and refine systems and processes

Assist with SOP creation and process improvements

Take increasing ownership over operational responsibilities over time

Marketing&Communication Support

Help organize photos, videos, and content assets for marketing initiatives

Assist with communications and special projects as needed

Events&Team Support

Support events, promotions, and community initiatives

Assist with team coverage and special projects as needed

Compensation&Benefits Starting compensation begins at Ontario minimum wage during the initial training/probation period, with structured opportunities for performance‑based growth in compensation, responsibilities, and hours over time.

Opportunity to grow into a full‑time leadership role.

Free unlimited FLO Martial Arts membership.

Hands‑on training and mentorship.

Real‑world experience in sales, leadership, and business operations.

A supportive, growth‑focused team environment.

This role is ideal for someone looking for more than a job. We’re looking for someone who wants to grow, contribute, and become a key part of our long‑term vision.

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