Property Claims Customer Service Representative, Whitby Region (Gormley)

Join Intact as a Customer Service Representative for Property Claims in a hybrid work setting. Deliver exceptional service while managing claims inquiries and providing expert guidance to insured customers.

In this role, you will be the go-to expert on property policies and products. Candidates should possess a Bachelor's degree alongside at least six months in a call center environment. Your keen ability to navigate emergency calls and provide accurate documentation will play a crucial role in ensuring client satisfaction and operational excellence.

Key Responsibilities:• Handle inbound calls while maintaining high service standards • Provide expert advice on property policies and claims processes • Document all interactions clearly and accurately • Recommend emergency service partners to clients as needed • Meet daily call-center metrics and handle task adjustments

Requirements:• Bachelor’s degree or relevant insurance training • Minimum 6 months of call center experience required • Passionate about customer service and problem-solving • Strong organizational skills with agility to adapt • Fluency in English; French is an asset

Apply your customer service passion and insurance knowledge to support clients at Intact. #J-18808-Ljbffr