Claims Manager - Property Appraisal, Whitby Region (Gormley)

Compensation and Benefits

Pay at Intact is about more than just salary. Salary range: $128,300– $156,800 (based on a 35‑hour workweek). Annual bonus target of up to 15% of base salary with a potential payout of up to double the target. Employee Share Purchase Plan (ESPP) – 50% match on net shares. Defined benefit pension plan providing guaranteed income for life.Flexible work arrangements, hybrid work model, and possibility to purchase up to 5 extra days off per year. Multiple benefits including telemedicine, Wellness account, and more. About the Role

Claims Manager– Property Appraisal Team, responsible for leading technical experts, managing the claims handling operation, and ensuring profitability and customer satisfaction. Responsibilities

Lead a team of technical experts in construction, estimate writing, and property loss emergency response. Analyze data and results to assess process efficiency. Work closely with supply chain management to maintain a feedback loop with vendors. Coordinate team activities to achieve profitability, efficiency, and customer satisfaction objectives.Problem‑solve and innovate to drive continuous improvement of operational processes. Participate in national committees. Develop and implement business plans and necessary structures to achieve departmental objectives. Assist in preparing operating budgets. Manage team performance and support unit managers in development and recovery plans.Handle complaints that cannot be resolved by unit managers. Identify training needs and coordinate training. Participate actively in the claims department’s response to weather disasters. Qualifications

University degree or equivalent training/experience relevant to the role. 5 to 10 years of team management experience. Strong knowledge of personal and commercial lines, property loss or liability insurance. Excellent computer skills, including MS Excel and Power BI. Can navigate Power BI reports (asset).Passion for people. Bilingual in French and English (asset). Posting Information

Posting expires June 3, 2026 11:59 PM EST. This role is eligible for employee referral bonus. Equal Employment Opportunity Statement

We are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included, and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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