Software Support Business Partner (Stikine Region)

Enhance software education and support at PRPA as a Software Support Business Partner. Provide essential training and documentation for Microsoft 365 and lead AI technology integration.As a Software Support Business Partner, you will report to the Manager, Digital Business. Your role encompasses training, configuration support, and acting as a liaison for PRPA’s software offerings. You'll support the adoption of AI tools, assess recent software applications, and maintain compliance in your daily tasks.Key Responsibilities:- Provide ongoing software support to end users and vendors- Maintain Microsoft 365 environment security and compliance- Lead training sessions for users, both in-person and virtual- Assess and recommend new software functionalities- Document system configurations and changesRequirements:- Degree or diploma in a related field (IT, Education, etc.)- At least 3 years supporting software in enterprise environments- Familiarity with ITIL and Microsoft certifications- Excellent interpersonal and communication skills- Ability to manage multiple projects effectivelyBring your expertise in software support and training to ensure PRPA's offerings are effective and compliant.#J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o4yv0