Senior Retail Manager (Windsor)

AutoShack at Rona+ Windsor South Salary: $57,000 to $63,000 + Monthly Commission Job Type: Full-time AutoShack is hiring a Retail Store Manager for one of our AutoShack at Rona+ locations. This is a hands-on leadership role for someone who wants to take ownership of a store, build a strong team, and deliver consistent results. You will lead from the floor, set the standard for execution, and be responsible for day-to-day store performance. This position is best suited for an experienced retail leader looking for a stable, long-term role with the opportunity to grow through performance, leadership, and sustained success. What You’ll Do This role is approximately 65% customer service, sales leadership, and team engagement and 35% inventory, operations, and store control. Customer Service, Sales & Team Leadership (65%) - Lead customer interactions in-store and over the phone - Set the standard for customer service, product knowledge, and sales execution - Coach and develop Assistant Managers and Associates - Drive results across sales, warranty attachment, customer satisfaction, and return rate control - Handle escalated customer issues professionally and decisively - Maintain a visible leadership presence on the sales floor Inventory, Operations & Store Control (35%) - Oversee inventory accuracy, stock organization, and receiving - Ensure timely processing of returns, transfers, and stock orders - Maintain a clean, organized, and operationally sound store - Monitor processes to reduce errors, returns, and inefficiencies - Manage labour and payroll discipline within target - Ensure company policies, procedures, and safety standards are followed What We’re Looking For - 5+ years of retail management experience - Strong leadership, coaching, and accountability skills - Experience managing store-level performance and operational standards - Hands-on leader who leads from the floor, not from the office - Organized, reliable, and comfortable operating independently - Comfortable in a structured, performance-driven environment - Looking for a stable, long-term store leadership role Assets - Experience in a multi-location retail environment - Experience in high-volume retail - Automotive or parts-related experience Compensation This position includes a base salary plus monthly commission. Managers participate in the monthly commission plan based on key store performance metrics, including: - Average Order Value - Extended Warranty Sales - Return Rate - Calls Answered / Declined - Customer Satisfaction - Inventory Compliance - Store Sales Target Performance - Payroll Efficiency Monthly commission typically ranges from approximately $300 to $500 on the low end, with strong-performing stores capable of generating $2,700+ per month. Requirements - Full-time availability, including weekends - Reliable transportation and a reasonable commute to the posted location - Ability to stand for extended periods - Ability to lift up to 40 lbs About AutoShack AutoShack is a Canadian automotive parts retailer building a disciplined retail network through our AutoShack at Rona+ locations. We are focused on strong store execution, stable operations, and developing leaders who can build successful teams and deliver results consistently. Hiring Process We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment (). This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview. Pay: $60,600.00-$75,600.00 per year Benefits: - Dental care - On-site parking - Vision care Application question(s): - This is an active, hands-on role suited to individuals who enjoy working on their feet and staying engaged throughout the day. Responsibilities include standing, walking, bending, and handling product. Team members regularly lift and move items up to 40 lbs, often in multiple boxes, while stocking shelves, unloading inventory, and assisting customers. Candidates should be comfortable performing these tasks safely in a fast-paced retail and warehouse setting. - Available Weekends? Education: - Secondary School (preferred) Experience: - Retail management: 3 years (required) - Retail sales: 5 years (required) - Customer service: 5 years (required) Licence/Certification: - Driving Licence (preferred) Location: - Windsor, ON N8W 5W3 (preferred) Willingness to travel: - 25% (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2nxpel