Technical Integration Manager at GreenShield (Windsor)

Lead the way in health technology as a Technical and Integration Manager with GreenShield. Drive integration strategies for contact centre applications and optimize business processes every day. Reporting directly to the Director of Contact Centre Services, you will manage software and integrations, ensuring alignment with business objectives. This role demands a leader with over three years of experience in technical roles, capable of making data-driven decisions while improving operational efficiency. Your problem-solving skills will be key as you interface with Sales and address technology challenges. Key Responsibilities: • Oversee all Contact Centre software applications • Lead implementation of Contact Centre systems • Execute business reporting and analysis tasks • Troubleshoot technical issues effectively • Collaborate with Sales on RFIs and RFPs Requirements: • University Degree in a relevant field • Minimum 3 years of leadership experience • Strong analytical and decision-making skills • Proven technology and process issue resolution • Ability to work independently in a dynamic workplace Enhance health care technology and drive impactful solutions at GreenShield. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oye66