Front Office Associate (Norwich)

Deliver exceptional customer service while supporting daily office operations. VDK Group Inc. is a dynamic and innovative family-owned and operated company that offers a complete line of beautifully crafted exterior doors, quality windows, and overhead doors, along with aluminum entrances, windows, and curtain wall for the commercial sector. At VDK, we are dedicated to providing our customers with high-quality products and reputable workmanship with the utmost attention to detail, ensuring that our customers are fully satisfied. We are committed to delivering excellence across all aspects of our operations and take pride in our employees' tenure and the lasting relationships we build with our clients. VDK Group Inc. is currently seeking to hire a full-time Front Office Associate to support the daily operations of our front office and administrative team. This role is essential in creating a welcoming and qualified experience for customers, visitors, contractors, and team members while ensuring smooth day-to-day office operations. As part of the VDK team, you will have the opportunity to work in a fast-paced environment, contribute to a positive company culture, and play an important role in supporting multiple departments. In this position, you will be responsible for greeting visitors, managing incoming calls and communications, coordinating administrative tasks, assisting with scheduling and office organization, and helping maintain a high level of efficiency, professionalism, and customer service throughout the office. What You’ll Do - Welcome and assist customers, visitors, vendors, and contractors in a professional and friendly manner *Answer and direct incoming phone calls, emails, and inquiries efficiently - Maintain a clean, organized, and professional front office environment - Receive, sort, and distribute mail, courier packages, and deliveries - Support scheduling, meeting coordination, and calendar management - Assist with administrative tasks, including filing, data entry, scanning, and document preparation - Maintain office supply inventory and coordinate orders as needed - Provide administrative support to various departments and leadership team members - Process paperwork accurately while maintaining confidentiality and attention to detail - Communicate effectively with internal departments and external customers - Support daily office operations and assist with additional duties as assigned What You Bring - Previous experience in a receptionist, administrative, or customer service role preferred - Strong communication and interpersonal skills - Professional appearance and positive attitude - Excellent organizational and multitasking abilities - Proficiency in Microsoft Office programs, including Outlook, Word, and Excel - Strong attention to detail and accuracy - Ability to work independently and collaboratively within a team environment - Reliable, punctual, and adaptable in a fast-paced workplace - Experience within manufacturing, construction, or service industries is considered an asset Compensation and Benefits - Competitive wage - Benefits plan - Life and ADD Insurance coverage - Group RRSP/DPSP Matching Program - Professional development and career advancement - Company events - Company discounts - A collaborative and supportive team Start Your Career with VDK Group Start your career with VDK Group and become part of a supportive team that values growth, professionalism, and quality workmanship. Build your skills, gain valuable experience, and grow with a company committed to long-term success. VDK Group Inc. is committed to providing accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation, please notify Human Resources. Apply on Kit Job: kitjob.ca/job/2ogub0