Office Clerk II, Wellington (Elora)

## Office Clerk IIApplyremote type:

Onsitelocations:

CAN - ON - Ayr (Kitchener)time type:

Full timeposted on:

Posted Todayjob requisition id:

R-254119**Who We Are:**

At OPENLANE we make wholesale easy so our customers can be more successful.

**We’re a technology company** building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

**We’re a data company** helping customers buy and sell smarter with clear, actionable insights they can understand and use.

**And we’re an innovation company** accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

**Our Values:**

**Driven Waybuilders.** We pursue challenges that inspire us to build, create, and innovate.

**Relentless Curiosity.** We seek to understand and improve our customers’ experience.

**Smart Risk-Taking.** We transform risk into progress through data, experience, and intuition.

**Fearless Ownership.** We deliver what we promise and learn along the way.

**What We Offer:*** Competitive pay* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)* Immediately vested 401K (US) or RRSP (Canada) with company match* Paid Vacation, Personal, and Sick Time* Paid maternity and paternity leave (US)* Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)* Robust Employee Assistance Program* Employer paid Leap into Service Day to volunteer* Tuition Reimbursement for eligible programs* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization* Company culture of internal promotions, diverse career paths, and meaningful advancement****We’re Looking For:******We are seeking an Office Clerk with experience in customer service and general office administration. You will work as part of our close-knit administrative team and will be responsible for supporting our front-office operations.******You Are:***** ****Customer-centric:** Youprioritize providing excellent service, responding promptly to inquiries, and resolving issues efficiently.*** ****Highly organized:** You can manage a variety of administrative tasks while remaining adaptable to changing demands and customer needs.*** ****A strong communicator:** You possess excellent verbal and written communication skills for interacting with customers and colleagues.*** ****A team player:** You collaborate effectively with other departments to ensure smooth and efficient customer service.******You Will:***** **Provide outstanding customer service by assisting dealers witha range of requests, including:**

+ **Greeting customers**

+ **Answering calls and emails**

+ **Processing payments**

+ **Resolving inquiries*** **Coordinate administrative tasks related to dealer registration, title management, and eBusiness processes.*** **Perform clerical duties such as data entry, processing information, and generating reports.*** **Manage and maintain accurate records, both electronically and manually.*** **Assist with other administrative tasks as needed, including sale day functions.******Must Haves:***** **High School diploma or equivalent experience/education*** **1-2 Years of related experience in an administrative capacity*** **Tech-savvy, and comfortable using Google Suite*** **Strong customer service and communication skills*** **Excellent organizational and time management skills******Nice to Haves:***** **Experience with AMS, VTrace, and other OPENLANE systems*** **Bilingual in English and French**

+ **This role might require you to interact with customers, leaders, and colleagues in Quebec, other provinces, or other countries who may not speak French.****Sound like a match? Apply Now - We can't wait to hear from you!****Compensation Range of**Hourly: $18.36 - $23.88 CAD #J-18808-Ljbffr