After Sales Applications Specialist At Tri Mach Elmira

Elevate customer satisfaction with Tri-Mach as an After Sales Applications Specialist. Support after-sales processes by creating Spare Parts Manuals and collaborating with cross-functional teams. Tri-Mach, a leader in sanitary stainless steel solutions, seeks an experienced After Sales Applications Specialist to enhance customer support. Your role will include updating Spare Parts Manuals using SolidWorks, creating commissioning proposals, and liaising with various departments. You'll also oversee parts orders and maintain weekly activity metrics to ensure project success and customer satisfaction. Key Responsibilities: Create and manage Spare Parts Manual updates Collaborate with Engineering and Purchasing for project execution Communicate with suppliers for updated parts quotes Support customers with inquiries and application guidance Monitor activity metrics assigned by the After Sales Manager Requirements: Degree/Diploma in Mechanical Design or Engineering preferred Proficient in SolidWorks and 3D modeling Solid presentation and proposal creation skills Detail-oriented and able to manage changing priorities Interest in growth within customer relations or project management Support Tri-Mach's commitment to quality and customer experience as a vital team member. Apply on Kit Job: kitjob.ca/job/2ojlt0