Telus Senior Program Manager, Video Services Ottawa (Canada)

Join TELUS as a Senior Program Manager driving significant TV platform migrations. Focus on system enhancements and seamless customer service integrations. At TELUS, you will be part of a visionary Video Services team, focusing on the migration of existing TV customers to advanced platform capabilities. Lead critical initiatives, effectively bridging teams and ensuring operational demands are met while maximizing customer satisfaction. Your ability to manage multiple workstreams will be key to the project’s success. Key Responsibilities: • Execute comprehensive migration strategies from initiation to launch • Identify and define key business requirements for migration success • Align teams on consolidated action plans for efficiency • Manage data integrity issues and cleanup initiatives • Create and deliver effective training materials for staff Requirements: • 3–5+ years in program or product management • Familiarity with TELUS Video or similar systems • Proven experience with complex migrations • Robust communication and collaboration abilities • Degree in a relevant field Utilize your program management expertise to lead significant changes within TELUS's Video Services and enhance the customer journey. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oexk8