Customer Relations Coordinator Yellowknife

Elevate your career with Northview as a Customer Relations Coordinator in Yellowknife, NT. This role focuses on responsive resident support, accurate record maintenance, and insightful data reporting.

Join our dedicated Residential team responsible for enhancing community engagement. As a key member, you will manage resident inquiries, provide timely information, and oversee service requests. Your analytical skills will also contribute to monitoring service trends and ensuring high resident satisfaction levels through effective reporting techniques.

Key Responsibilities:• Respond to resident inquiries via phone, email, and in person • Investigate and resolve resident complaints promptly • Process service requests and coordinate with internal teams • Maintain accurate resident records in Yardi • Compile and analyze service data to support reporting

Requirements:• Secondary school completion; post-secondary education is an asset • Experience in customer service and client relations • Proficient in reporting using Excel and Power BI • Strong detail orientation and data management skills • Proven ability to handle multiple requests effectively

Utilize your customer service skills and analytical abilities to enhance resident experiences at Northview in Yellowknife. #J-18808-Ljbffr