Rive Sud - Centre In-Person Recruitment Event (June 2nd …, Brossard

Personal Banking Associate Location: Brossard, Quebec, Canada. Hours: 37.5. Line of Business: Personal & Commercial Banking. Pay: $45,700.00 – $61,000.00 CAD per year. Responsibilities Engage customers in day‑to‑day advice needs, service transactions, digital education, and problem resolution related to banking solutions. Understand customer needs and guide customers to the appropriate contact for solutions, exercising good judgement in confidential matters. Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking. Support frontline staff with scheduled cash and non‑cash transactions; resolve critical issues and report non‑standard matters to management. Recommend improvements to work practices, branch operations, and processes to enhance customer experience and achieve operational excellence. Participate in the timely and accurate completion of business processes and procedures. Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics. Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development, and sharing industry knowledge to achieve common objectives. Qualifications High School diploma and/or 1+ years of relevant experience. Investment Funds Canada (IFC) or equivalent – post‑appointment within 6 months. Post‑secondary or undergraduate degree (in a related field) preferred. Proficiency in using MS Office (Word, Excel, Outlook), branch software and internet. Knowledge of banking solutions and processes to advise customers. A self‑starter who works independently in a dynamic environment through strong administrative, organizational, planning, and time‑management skills. A dynamic, diligent, and effective influencer with a can‑do attitude to exercise initiative and handle several tasks and changing priorities. A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous and effective manner. Benefits Our Total Rewards package includes a base salary, variable compensation, health and well‑being advantages, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We provide regular development conversations, training programs, and a competitive benefits plan to help you thrive both at work and at home. Training and onboarding sessions will be provided to ensure success in the role. We are committed to accessibility and inclusivity. Accommodations can be requested for the interview process. Language requirement (Quebec only): Bilingual and francophone candidates are invited. When a position becomes available, an assessment of language needs will determine if knowledge of another language is required. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nn1fx