Medical Office Assistant (Burnaby)

Overview: Crown Diamond Wellness Center is a multidisciplinary rehabilitation clinic committed to providing high-quality care for patients recovering from motor vehicle accidents, workplace injuries, and other physical conditions. We offer a full range of services including physiotherapy, chiropractic, massage therapy, occupational therapy, kinesiology, and acupuncture. We work with ICBC, WorkSafeBC, and extended health providers through direct billing. Position Summary: We are seeking a professional, organized, and compassionate Medical Office Assistant to join our team. The MOA will be the first point of contact for patients and play a vital role in ensuring smooth clinic operations and exceptional customer service. Key Responsibilities: - Greet patients and manage front desk reception duties - Schedule and confirm appointments for multiple practitioners - Manage phone calls, emails, and patient inquiries - Maintain accurate and up-to-date patient records - Perform billing and direct submissions to ICBC, WorkSafeBC, and extended health insurers - Process payments and issue receipts - Coordinate treatment plans and documentation with clinicians - Support daily clinic operations and assist with general administrative tasks - Ensure confidentiality and compliance with clinic policies and privacy regulations Qualifications: - Medical Office Assistant certificate or equivalent experience preferred - Experience in a clinical or rehabilitation setting is preferred - Proficiency in Microsoft Office and EMR systems (Jane App experience is an asset) - Excellent organizational and time management skills - Robust communication and interpersonal skills - Ability to work independently and as part of a multidisciplinary team - Multilingual skills considered an asset What We Offer: - Competitive wages based on experience - Supportive team environment - Opportunity for growth with our expanding clinic (second location in Richmond) - Staff discounts on treatments and wellness services To Apply: Please submit your resume and a brief cover letter outlining your experience and availability to . Job Types: Full-time, Part-time Pay: $18.00-$25.00 per hour Benefits: - Extended health care - Flexible schedule - On-site parking Flexible language requirement: - French not required Education: - Secondary School (preferred) Experience: - Medical office: 1 year (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2ozxm6