Family Outreach & Wellness Proj. Coordinator (Northeast Calgary)

About TIES The Immigrant Education Society (TIES) is a community-driven organization dedicated to advancing opportunity, belonging, and lifelong learning for newcomers and diverse communities across Calgary. Through language instruction, employment pathways, settlement supports, and community engagement, we empower individuals and families to build strong, connected, and thriving lives. At TIES, we offer more than a job. We offer the opportunity to shape inclusive systems, strengthen communities, and contribute to meaningful social change. Our work is grounded in our values of Togetherness in Action, Inclusivity by Design, Empowerment with Purpose, and Strength in Curiosity. If you are passionate about building inclusive workplaces and contributing to community impact, we invite you to apply for this opportunity. About the Position - Position Title Family Outreach & Wellness Project Coordinator - Job Type Full Time -Temp- 37.5 hours per week (Monday-Friday) - Department Mental Health & Family Wellbeing - Reports to Manager, Mental Health and Family Wellbeing Summary of Role Reporting to the Manager, Mental Health & Family Wellbeing, this role works closely with the Mental Health Team, IFO Co-Facilitator, and volunteers to lead and coordinate the Family Outreach & Wellness Project, supporting the mental health and wellbeing of newcomer families in Calgary. Using a holistic, culturally responsive, and activity-based approach, the coordinator designs and facilitates programming that strengthens individual and family resilience while fostering positive connections within and between families. The role provides direct client support, system navigation, and community outreach, while ensuring effective program delivery, continuous improvement, and alignment with broader mental health services. Primary Duties & Responsibilities Program Leadership & Facilitation - Plan, coordinate, and facilitate culturally appropriate, activity-based programming for families - Design and adapt services to meet evolving client and community needs - Recruit and engage participants to meet program targets - Provide direct support to families, including guidance, system navigation, and referrals Client Support & Program Operations - Build solid, supportive relationships with clients in both community and office settings - Maintain accurate records management and outcome tracking systems - Monitor client progress and ensure continuity of care and support - Contribute to program development, evaluation, and continuous improvement Community Engagement & Partnerships - Represent the organization at community events, meetings, and outreach activities - Build and maintain relationships with community organizations and service providers - Provide program information to clients, partners, and stakeholders - Collaborate with internal teams to align services with broader mental health initiatives This position description reflects the general duties of the role but is not intended to be a detailed description of all duties. The Family Outreach & Wellness Project Coordinator may be asked to perform other duties as required or assigned. Core Competencies Communication & Collaboration: Communicates clearly, coordinates at all levels and follows up consistently. Inclusivity & Cultural Responsiveness: Demonstrates respect for diversity and supports equitable, culturally responsive practices. Adaptability & Resilience: Remains flexible, professional, and solution-focused during change and busy periods. Instructional & Service Excellence: Delivers accurate, timely, and policy-aligned service and support. Continuous Learning & Growth Mindset: Seeks feedback, learns continuously, and contributes to improvement. Leadership & Accountability: Takes ownership of work, maintains confidentiality, and acts with integrity. Requirements / Qualifications - Post-secondary degree in Human Services, Social Work, Psychology, Education, or related field, or equivalent experience - Minimum 5 years of experience working with vulnerable populations, including direct experience supporting families - Fluency in English (spoken and written). - A second language is considered an asset. - Solid program planning, facilitation, and community engagement skills - Knowledge of trauma-informed practices, cross-cultural communication, and community resources in Calgary - Valid driver’s license and access to reliable transportation - Successful completion of a Criminal Record Check, including Vulnerable Sector Search Work Conditions - Work is performed in office and community settings, with regular travel required within Calgary - Fast-paced environment requiring leadership, adaptability, and strong time management - Frequent interaction with clients experiencing complex situations requiring a trauma-informed approach What We Offer Your wellbeing matters here. TIES offers a comprehensive total rewards program that supports your health, balance, and professional growth, including: - Competitive salary and a focus on health and wellbeing, including access to employers paid extended health benefits, dental benefits, and employer matched RRSP contributions - Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Programs - Work life balance, including paid vacation starting at three weeks, personal days, and paid statutory holidays - Supportive work environment, Staff celebrations with training and development opportunities TIES is proud to be an equal opportunity employer; we welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply. All qualified applicants will receive consideration for employment without regard to race, colour, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status. Join Our Team If you are passionate about building inclusive workplaces and strengthening communities, we invite you to apply. The successful candidate must complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check. Applications will be accepted until a suitable candidate is found. TIES is committed to providing reasonable accommodation throughout the recruitment process. To request accommodation, please contact us. Apply on Kit Job: kitjob.ca/job/2ob9dz