Beauty Department Manager (Calgary)

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. Beauty Manager Do you have a passion for Beauty and Cosmetics Products? Are you an enthusiastic leader with a flair for driving sales? If so, we have an exciting opportunity in Real Canadian Superstore for the right person that has a passion for both retail and beauty! A Beauty Manager is not just about retail and customer service, this role is about building connections, fostering creativity, and experiencing personal and professional growth. Guide your team to reach their full potential while delivering exceptional service to customers. Join us in inspiring others to look and feel their best as a Beauty Manager at Superstore! In this exciting and rewarding role of Beauty Manager at Superstore, you will invigorate excellence in your team, motivating and engaging them to surpass their targets. As a customer‑centric leader, you will prioritize the needs of our valued customers while employing strategic thinking to foster a strong team culture conducive to achieving/exceeding sales and cost to serve targets. In addition to your managerial responsibilities, you will also play an integral part as a Beauty Specialist, advising customers on products, application techniques, and the latest trends to drive sales growth while maintaining exceptional levels of customer satisfaction. What you will do - Oversee the day‑to‑day operations of the beauty department - Ensure the department meets or exceeds sales and profitability goals - Manage departmental expenses, shrinkage and labour - Communicate regularly with store management and other department managers to ensure store‑wide goals are met - Possess a “selling is fun” attitude - Build customer loyalty through follow‑up and repeat business - Promote sales of beauty products; provide information on new or existing products and conduct demonstrations - Train and develop department colleagues in customer service, product knowledge, and merchandising - Seek out development opportunities such as workshops and education sessions to keep product knowledge current - Ensure merchandise is stocked, displayed, and priced appropriately - Maintain a clean and safe department for customers and colleagues - Be constantly on the lookout for great talent to join our team - Lead, coach and motivate colleagues to improve productivity, engagement, and retention - Be committed to maintaining merchandising and operational standards - Build and lead diverse teams that foster a workplace of inclusiveness and belonging What you bring - High‑school diploma or equivalent; some college coursework preferred - Previous retail management experience, preferably in a beauty department - Proven consultative skills to provide information, advice, and guidance to customers on Superstore’s beauty products - Selling experience with a proven track record - Ability to conduct sit‑down makeup and skincare consultations and demonstrate application - Strong communication skills to make presentations and instruct individuals and groups on the use of cosmetics - Solid leadership and interpersonal skills with the ability to motivate and develop associates - Excellent organizational and time‑management skills - Proficiency in basic computer skills, including Microsoft Office - Knowledge of retail operations, including merchandising, inventory management, and customer service - Commitment to providing excellence in customer service Physical Requirements - Ability to work a flexible schedule, including evenings and weekends - Ability to lift and move up to 50 pounds and stand for extended periods of time - Punctual and reliable - Ability to work in a fragrance‑filled environment - Ability to climb ladder - Ability to bend and stretch to stock shelves Why Work for Us? Our commitment to sustainability and social impact is an essential part of the way we do business, focusing on Environment, Sourcing and Community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision‑making and are embodied in our Blue Culture. We offer progressive careers, comprehensive training, flexibility and competitive benefits, making us one of Canada’s Top Employers, Best Diversity Employers, Greenest Employers and Top Employers for Young People. Diversity & Inclusion We have a long‑standing focus on diversity, equity and inclusion, believing it makes our company a better place to work and shop. We are committed to creating accessible environments for all colleagues, candidates and customers and encourage our candidates to share accommodation needs so we can provide equitable opportunities. Accommodation Requests for accommodation due to a disability (visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so we can provide equitable opportunities. Criminal Background Check Candidates who are 18 years or older must complete a criminal background check. Details will be provided through the application process. Apply on Kit Job: kitjob.ca/job/2pcr24