Customer Service Representative (Retail Sales) (Sainte-Dorot …, Sainte-Dorothée

The UPS Store in Laval is seeking a reliable and customer-focused Customer Service Representative to join our team. This role involves assisting customers with shipping, printing, mailbox services, and general store support in a retail environment. Responsibilities - Assist customers in person, by phone, and by email - Process domestic and international shipments accurately - Provide support for printing, scanning, packaging, and mailbox services - Answer customer questions regarding shipping options, pricing, and delivery timelines - Maintain accurate customer and shipment records - Handle point-of-sale transactions and cash payments - Keep the store organized and professional - Work collaboratively with team members to provide excellent customer service Qualifications - Robust communication and interpersonal skills - Bilingual English and French preferred - Comfortable working in a retail/customer service environment - Basic computer and data entry skills - Ability to multitask and stay organized in a busy setting - Attention to detail and problem-solving skills - Previous customer service or shipping experience is an asset Job Details One full-time position mainly weekdays shifts mainly within 9AM-7PM One part-time position, mainly weekday evening and weekend shifts On-site positions only in Laval, Quebec Benefits - Supportive team environment - Training provided - Opportunities to develop customer service and logistics experience Pay: From $16.60 per hour Work Location: In person Apply on Kit Job: kitjob.ca/job/2naila