Medical Receptionist (Lake District)

the About Us: At Adam Physio and Wellness, we provide exceptional physiotherapy services in a welcoming and professional environment. Our dedicated team is committed to supporting our patients on their journey to recovery. We are seeking a friendly and organized Administrative Assistant/Receptionist to join our team and assist in the day-to-day operations of the clinic. Key Responsibilities: - Patient Booking: Schedule patient appointments, ensuring smooth flow of bookings and efficient time management. - Billing: Process patient billing, including billing extended health care benefits and insurance claims and following up on outstanding payments. - Customer Service: Answer phone calls from patients, address inquiries, and providing exceptional service. - Communication with Insurance Companies: Assist with communicating with insurance providers to ensure claims are processed correctly and promptly. - General Administrative Support: Maintain patient records, update the scheduling system, and assist with other clerical tasks as required. Qualifications: - 2 or more years previous experience in a receptionist or administrative role (preferably in a healthcare setting). - Knowledge of medical billing, extended health care, and insurance processes. - Strong communication skills and a patient-focused approach. - Proficient in Microsoft Office Suite and/or clinic management software. - Ability to multitask and handle a fast-paced environment. - Strong organizational skills and attention to detail. Advantages: - Competitive salary with opportunities for growth. - Positive, supportive work environment. - Health and wellness benefits (if applicable). If you are passionate about supporting healthcare professionals and providing exceptional service to our patients, we want to hear from you! Education: - Secondary School (preferred) Experience: - Dental receptionist: 1 year (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2ogl5d