Service Designer for Digital Transformation Projects (Edmonton)

Elevate your career as a Service Designer focusing on service innovation and program review tasks. Shape the future of digital services through hands-on research and cross-functional team collaboration. This role offers exciting opportunities to work with Our Client on various projects aimed at digital transformation. You will be a key member within Agile teams, engaging in user research, backlog refinement, and service prototyping. Balancing two to three projects, you will ensure services are designed efficiently and effectively. Key Responsibilities: • Review current services to identify improvement opportunities • Facilitate user story creation and agile processes • Execute prototyping and evaluate user experience • Prioritize tasks based on project needs • Support change management initiatives for service delivery Requirements: • Proven experience in service design methodologies • Experience in Agile environments with cross-functional teams • Must be a Canadian citizen available for local work Contribute your expertise in service design to foster innovations that transform user experiences and improve service quality. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p46e1