Patient Care Coordinator/ Medical Receptionist (Edmonton)

SCOPE Reporting to the Clinic Manager, the Medical Receptionist is responsible for ensuring Medical Office Assistant Duties to Acumen Health, carried out in a coordinated, efficient, effective and client sensitive manner. The position is to support patients in their journey with our health professionals. DUTIES · Data entry admin tasks · Schedule Patients for Providers (Our Surgeons and Therapists) · Answer clinic phone and direct calls accordingly, give appropriate information regarding surgeries, services, and pricing · Ensure office policies and procedures are followed · Use word processing, spreadsheet, database or presentation software to prepare invoices, reports, memos, letters, etc. · Greet patients when they arrive at the office, ensure all paperwork is complete and payment is taken · Ensure patient’s file is ready for provider and calendar is updated and accurate at all times · Maintain patients' files throughout their journey · Time and task management skills, with the ability to prioritize according to urgency · Keep filing system organized and safe · Be involved in the design of our EMR/CMR, reporting and policies of the clinic · Have a good relationship with partners and collaborative clinics · Communication with third parties and handling of referrals · Coordinating requisitions for patient imaging and bloodwork QUALITIES · A minimum of 2 years of experience as a Medical Office Assistant (MOA) · Always have a professional and courteous disposition with patient and team members · Have great communication skills · Must be able to work in a busy and fast paced environment · Organizational skills are necessary to manage a large amount of detailed information · Be able to work individually and part of a team, work under pressure and tight deadlines · The ability to be versatile in the schedule is a huge benefit to our organization · Ability to adapt, shift or pivot roles and tasks effectively and efficiently · Fast learning and desire to learn more · Ability to retain information across our various locations and growing clinics Job Types: Full-time, Permanent Pay: $20.00-$23.00 per hour Benefits: - Dental care - Extended health care - Life insurance - On-site parking - Paid time off - Vision care Experience: - Medical Office Administration: 2 years (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pj1f4