Accounts Receivables Agent (Edmonton)

Air Liquide – Accounts Receivable Agent Location: Edmonton, AB – 6354 Roper Rd NW, Edmonton, AB T6B 3P9. Recruiter: Deepika Chawla (). Work schedule: Monday – Friday (first 90 days in office; hybrid possible after training). Air Liquide is committed to building a diverse and inclusive workplace. We welcome and consider applications from all qualified applicants, regardless of background. Key Responsibilities Manage daily collection activities for an assigned portfolio of customer accounts. Prioritize efforts to maximize collection results through proactive communication via phone, email, and other channels. Monitor account balances, identify overdue accounts, and follow up on outstanding, unapplied, or unidentified receivables to ensure timely payment. Lead customer dispute resolution processes by collaborating with Sales and other internal departments to resolve billing errors, pricing discrepancies, invoice issues, and payment‑related inquiries while maintaining excellent customer service. Identify significant credit risks and potential account issues, escalating concerns to the Accounts Receivable Supervisor and Sales Team as required. Maintain positive and professional customer relationships during collection efforts while supporting long‑term satisfaction and loyalty. Implement corrective and preventive measures to address customer concerns and improve collection processes. Accurately document and maintain up‑to‑date records of all collection activities, customer communications, and follow‑up actions. Collaborate closely with internal teams to support collection objectives and contribute to continuous process improvement initiatives. Required Qualifications High school diploma or equivalent; post‑secondary education in finance, accounting, administration, or a related field is considered an asset. 3 years of experience in accounts receivable, collections, or a related finance function, preferably within a corporate workplace. Strong understanding of basic accounting principles and accounts receivable practices. Excellent customer service, communication, negotiation, and interpersonal skills. Strong organizational and time management skills with the ability to manage multiple priorities effectively. Detail‑oriented with strong problem‑solving and analytical abilities. Preferred Qualifications Proven success managing an accounts receivable portfolio and achieving collection targets. Commercial collections experience. Experience working with ERP systems such as SAP or Oracle. Proficiency with Google Suite and Microsoft Excel. Ability to work independently and collaboratively within fast‑paced environments. Professional, proactive, and customer‑focused approach. Equal Employment Opportunity Air Liquide is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected characteristic. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pqdw7