Customer Care and Service Department Assistant (Edmonton)

Window Mart Inc is a leading provider of high-quality, energy-efficient windows and doors in Alberta, British Columbia, Saskatchewan, and Ontario. We specialize in the supply and professional installation of beautiful and durable products, delivering outstanding service across Canada. Customer Care and Service Department is looking for an Assistant. The Customer Care and Service Department is currently seeking a professional, organized, and customer-focused Assistant to support daily operations and ensure a high standard of service delivery. The successful candidate will assist with handling customer inquiries, coordinating service requests, maintaining accurate records, and providing administrative and operational support to the department. This role requires strong communication skills, attention to detail, and the ability to work effectively with both customers and internal teams. Responsibilities: - Respond to customer inquiries in a skilled and timely manner - Assist with scheduling, coordination, and follow-up of service requests - Maintain accurate customer and service records - Support the Customer Care team with administrative tasks - Liaise with internal departments to ensure customer needs are addressed efficiently Qualifications: - Strong verbal and written communication skills - Excellent organizational and time-management abilities - Customer service experience preferred - Proficiency with basic office software and systems - Ability to work independently and as part of a team Apply on Kit Job: kitjob.ca/job/2pt9nq