Fort Sask - General Manager, Fort Saskatchewan

Leopold’s Tavern is expanding! We need a ROCK STAR General Manager to help with our growth and take us to the next level.

We are hiring for the position of General Manager for our NEW Fort Sask location!

At Leo’s, our bar culture is all about customer service, quality, and fun. We like to have a good time, but our customers always come first. We strive to have the best customer service in the business! Our new General Manager will be a professional team leader but isn’t afraid to have a good time.

We are looking for someone to be responsible for overseeing all daily operations including driving sales, customer service, profitability, and supervision and guidance of the growth and development of our entire management team and staff.

Sound like a fit for you? Don't stop reading yet - here's what you'll be doing:

Responsibilities

Responsible for the day-to-day operation of Leopold’s Tavern under the direction of the Regional Manager. This includes managing operations in all areas of the business, attending to the needs of our customers (we love our customers!), as well as the staffing and ongoing training, supervision and development of employees.

Monitoring and engaging on daily/nightly shift reports and cross referencing discounts to ensure accuracy.

Bi-weekly sales reporting analysis.

Documenting staff records and providing performance improvement plans.

Double checking the work of AGM/supervisors.

Monitoring maintenance needs.

Monitoring and maximizing successful takeout and delivery services.

Determine stock needs, place orders, interact with vendors and customers, monitor sales, inventory management, and all our cash control systems.

Maintain and analyze business records to improve efficiency and increase sales.

Responsible for managing, recruiting and overseeing training and terminations.

Maintain and monitor employees’ shift schedules and job performance.

Supervise and communicate promotions, and train and educate staff on all promotions.

Build a network in your local community.

Daily communication (Monday posts, menu rollouts, internal communication chats, 86 items, untapped).

Reservation monitoring.

Sending out gift cards and discount codes.

Address customer complaints, monitor and respond to all reviews, both positive and negative, and resolve issues to ensure the highest level of customer satisfaction.

Assist in the planning of promotions and local marketing initiatives alongside the Regional Manager and Marketing Director.

Managing and completing bi-weekly payroll info, including time cards, payroll changes, new hires, and/or terminations.

Requirements

Minimum of three years of experience in the hospitality industry

Minimum of two years of managerial or supervisory experience, preferably in the hospitality industry

Demonstrated use of standard concepts and practices in purchasing, inventory, and supervision of at least 15 employees

Able to take feedback constructively to grow as a leader

Excellent communication skills

Valid Drivers Licence

Practice and execute equal, inclusive, and diverse leadership

Good with people

Excellent at problem-solving and can think independently

Able to write routine reports and correspondence

General knowledge of POS systems and Microsoft Office and proficient with email

Effective communication skills

Natural appetite to help others succeed

Ability to share knowledge and skills with your team

Exhibit positive floor leadership

Fill in for your team and step up if they cannot make it work or cannot find proper coverage

Organizational and Time Management skills

Build strong partnership with KM partner

We want to thank you so much for considering applying to Leopold’s Tavern!

If everything meets our hiring criteria, our hiring manager will reach out to set up an interview.

Have an awesome day!

Leo's Recruiting Team

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