Systems Administrator (Ahuntsic-Cartierville)

Duties and Responsibilities Reporting to the Manager (Technical Services) and receiving guidance from the Director, Enterprise Application and Digital Transformation, Information Technology Services (ITS), the Systems Administrator is responsible for the installation, operation, and maintenance of computer systems across a multi‑platform enterprise environment, including servers, operating systems, authentication systems, storage, backups, and network connectivity supporting university‑wide applications and services.

The incumbent also administers enterprise ancillary systems that support campus operational processes, including the campus card and access management platform, ensuring reliable service, secure integrations, and lifecycle stewardship.

In addition, the role includes administration of the university’s enterprise workflow, request, and service management platform (Jira), maintaining system configurations, facilitating user access, supporting integrations with documentation and code repository platforms, and helping ensure operational performance and integrity.

Qualifications The incumbent must possess the following qualifications:

Developed analytical, problem‑solving, and organizational skills.

Ability to think logically through complex procedural and systems processes.

Strong interpersonal skills, including communication, presentation, and consultation skills for resolving conflict and establishing effective liaison and rapport with university staff at all levels.

Tact and diplomacy.

Interviewing and group workshop skills.

Motivated self‑starter with a proven ability to work independently.

Technical Skills Required

Operating system administration across multiple platforms.

Networked directory services and identity management.

Virtualization platforms and system security.

Automation and scripting languages.

Web service platform administration.

Database systems and SQL proficiency.

Administration of enterprise workflow/service management platforms.

Administration of enterprise operational systems supporting campus services and integrations.

Education and Experience

An honours degree in Computer Science or a related field.

Seven years’ experience in systems administration within enterprise environments, including support for multi‑system integrations and large‑scale operational platforms.

EEO and Diversity Statement Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment, including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a protected and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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