(Remote) IMPLEMENTATION CONSULTANT (BILINGUAL FR/EN) – …, Longueuil

Arc Health, a division of Harris, is seeking an Implementation Consultant (bilingual Fr/en) Healthcare / EHR who is bilingual and will help deliver next-generation EHR solutions to healthcare organizations. In this role, you will work directly with clients to configure, implement, and optimize workflows, playing a key part in improving patient care through technology. You''ll collaborate with cross-functional teams and guide customers through successful system adoption. Why Join Harris Arc Health? Work on modern EHR implementations that directly impact patient outcomes High-visibility role with meaningful client interaction Opportunity to build deep expertise in healthcare technology and workflows Dynamic environment with a mix of remote work and client engagement If you''re passionate about improving healthcare through technology, we''d love to hear from you. This remote role welcomes candidates anywhere in Canada and the US. This role requires up to 50% during key project phases. Salary: 85K - 100K CAD What your impact will be: Gather and document client workflow and business requirements Configure and implement EHR solutions tailored to customer needs Analyze client processes and recommend workflow improvements and system optimizations Deliver end-user training and develop supporting documentation and guides Manage project issues and escalations, ensuring timely resolution Collaborate with cross-functional teams to meet project milestones and deliverables Support change requests, including impact analysis and effort estimation Track implementation activities and issues using CRM and project tools Contribute to successful project delivery aligned with timelines and performance goals What we are looking for: Bilingual (French & English) - required to support clients in Quebec and internationally Experience implementing or supporting EHR/EMR or healthcare IT systems Ability to travel up to 50% during key project phases Strong communication and presentation skills, with the ability to simplify complex concepts Proven ability to manage multiple priorities in fast-paced, client-facing environments Self-driven and resourceful problem solver Experience with tools such as Smartsheet, Confluence, JIRA, CRM systems Proficiency with Microsoft Office (Excel, Word, Power Point) Bachelor''s or technical degree in a clinical or relevant field preferred What would make you stand out: Experience with Quebec healthcare workflows Hands-on experience implementing EHR/EMR systems Strong understanding of hospital operations and clinical processes Ability to translate clinical workflows into system configuration What we can offer: 3 weeks'' vacation and 5 personal days Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more! About N. Harris: N. Harris Computer Corporation is one of the largest and most established software companies in Canada. With over 25 years of experience, N. Harris Computer Corporation provides turnkey software solutions and services to the utility, public sector, and healthcare industries throughout North America. About Harris: is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (CSI, symbol CSU on the TSX), Harris has become the cornerstone for CSIs investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment both in the people and products that we offer and making investments in acquiring current businesses. #LI-remote ------------------------------------------------------------------------------------------------------------------------------------------------------------ Harris Arc Health est la recherche dun(e) consultant(e) en mise en uvre bilingue pour soutenir le dploiement de ses solutions de dossiers mdicaux lectroniques (DME) de nouvelle gnration auprs dorganisations de sant. Dans ce rle, vous travaillerez directement avec les clients afin de configurer, mettre en uvre et optimiser leurs flux de travail, contribuant ainsi concrtement lamlioration des soins aux patients grce la technologie. Vous collaborerez avec diverses quipes et accompagnerez les clients vers une adoption russie des solutions. Pourquoi joindre Harris Arc Health? Participer des projets DME modernes ayant un impact rel sur les soins aux patients Occuper un rle cl avec une forte interaction client Dvelopper une expertise approfondie en technologies et processus cliniques Environnement dynamique combinant travail distance et interventions chez les clients Avantages comptitifs : vacances gnreuses, assurances sant, dentaire et autres couvertures Votre rle et impact Recueillir et documenter les besoins daffaires et les flux de travail des clients Configurer et mettre en uvre des solutions DME adaptes aux besoins des clients Analyser les processus existants et recommander des amliorations et optimisations Offrir des formations aux utilisateurs et dvelopper la documentation associe Grer les enjeux et escalades en assurant leur rsolution rapide Collaborer avec des quipes multidisciplinaires pour respecter les chanciers valuer les demandes de changement (impacts, efforts, planification) Suivre les activits de projet et les incidents via les outils CRM (gestion de la relation client) Contribuer la livraison russie des projets selon les objectifs tablis Profil recherch Bilinguisme (franais et anglais) requis pour soutenir des clients au Qubec et linternational Exprience en mise en uvre ou en soutien de systmes DME/DSI (dossier sant informatique) ou TI en sant Disponibilit pour voyager jusqu 50 % du temps lors des phases cls Excellentes habilets de communication et capacit vulgariser des concepts complexes Capacit grer plusieurs priorits dans un environnement dynamique Autonomie, initiative et approche oriente solutions Exprience avec des outils comme Smartsheet, Confluence, JIRA ou CRM Bonne matrise de la suite Microsoft Office Baccalaurat ou technique dans un domaine clinique ou un domaine pertinent (un atout) Atouts importants Exprience avec les flux de travail du systme de sant qubcois Exprience concrte en mise en oeuvre de solutions DME/DSI Bonne comprhension des oprations hospitalires et des processus cliniques Capacit traduire des besoins cliniques en configurations systme Vous souhaitez contribuer transformer les soins de sant grce la technologie ? Nous serions ravis den apprendre davantage sur vous. Apply on Kit Job: kitjob.ca/job/2pkcxu