Telecom Customer Support Executive Markham

Join us in delivering unparalleled customer support as a Telecom Customer Support Executive onsite in Markham. Utilize your skills in client relations, solution selling, and service delivery. This role demands a proactive customer-focused qualified with at least two years of experience in call center or sales settings, specifically in IT or Telecom. You will work closely with sales and technical teams to provide tailored solutions and ensure a smooth customer onboarding process. Robust problem-solving skills and the ability to manage multiple tasks effectively are crucial for success. Key Responsibilities: • Collaborate with client sales for solution recommendations • Prepare product demos and customized proposals • Serve as the initial contact for customer service requests • Monitor service requests and ensure timely resolution • Share customer feedback to improve service offerings Requirements: • At least 2 years of experience in a relevant field • Proficiency in ticketing systems and CRM tools • Demonstrated ability in upselling and cold calling • Excellent verbal and written communication skills • Robust multitasking and time management abilities Leverage your expertise to enhance customer engagement while working onsite in our dynamic team. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2oe57j