Customer Support Representative at RGH, Markham

Take the next step in your career with RGH Commercial Equipment Service as a Customer Support Representative in Markham. This full-time position focuses on enhancing customer satisfaction through effective service delivery.

Starting September 2026, this 12-month contract role requires you to manage phone and email communications, solve customer issues thoughtfully, and process service requests accurately. Your ability to build strong relationships will contribute to successful outcomes in the Service Department.

Key Responsibilities:• Manage client calls courteously and professionally • Maintain prompt email correspondence with customers • Ensure accurate data processing in the computer system • Facilitate conflict resolution with strong negotiation skills • Provide customers with timely updates and service details

Requirements:• Minimum high school graduation needed • 1-2 years of experience in customer service settings • Proficiency with ERP systems is required • Skilled in Microsoft Office tools • Strong typing skills and attention to detail

Make a meaningful impact through your customer service skills at RGH Commercial. #J-18808-Ljbffr