Accounts Receivable Billing Manager (Markham)

Accounts Receivable Billing Manager Position Type: Full Time Department: Finance Work Location: Markham, ON Work Arrangement: Hybrid Work Hours: Monday to Friday - standard business hours Travel Required: No Role Overview The Accounts Receivable Billing Manager is responsible for managing complex, contract‑driven billing processes and overseeing the accounts receivable function for Patient Support Programs and Infusion. This role ensures that invoicing aligns with contractual terms, milestones, and compliance requirements while driving timely and accurate billing to clients. The position plays a critical role in interpreting contracts, managing billing sheet build, and optimizing the contract‑to‑cash cycle. Key Responsibilities - Oversee billing operations for contract‑based invoicing for the Patient Support Programs and Infusion Services - Interpret and apply contract terms to ensure accurate invoicing (billing items, rates, quantities, etc.) - Partner with PSP, PMO, IT, pharmacy, distribution, controllership, legal, and privacy management teams to review contract terms and ensure billing understanding - Ensure compliance with contractual obligations, regulatory requirements, and internal audit controls - Ensure billing sheets for all new Patient Support Programs are fully built in alignment with contract terms, accurate and operational from month one - Supervise accounts receivable billing activities, including compliance and KPIs - Lead resolution of billing discrepancies tied to contract interpretation or scope changes - Establish and maintain billing schedules, contract trackers, KPIs and documentation systems - Continuous improvement of contract billing processes, controls, and automation - Support audits by maintaining clear documentation of contract billing and revenue recognition - Monthly reporting of billing status - Other duties as assigned by your manager Qualifications - Excellent written and verbal communication skills - Bachelor’s degree in Accounting, Finance, or a related field (CPA or equivalent is an asset) - 5–10+ years of experience in accounts receivable and contract billing, preferably with Patient Support Programs - Proven experience managing billing teams and processes - Contract interpretation and compliance - Advanced billing and revenue cycle management skills - Strong analytical and reconciliation skills - Attention to detail in high‑complexity environments - Stakeholder collaboration (legal, project managers, clients) - Dispute resolution and negotiation skills - Process improvement and system optimization experience What Makes You a Great Fit - Commitment to providing a high level of service to internal and external clients - Highly adaptable with a track record of success during growth and organizational change - Proven ability to develop trust and influence at multiple levels - Impactful and candid communication style - Exceptional organizational skills with ability to build effective relationships with colleagues, management, and stakeholders Benefits - Market-competitive salary and generous vacation entitlement - Wellness Program (five paid days off for your well‑being) - Paid Sick Days - Competitive Benefits Package including Dental & Extended Health Benefits, AD&D;, LTD & Employee/Dependent Life Insurance - Employee & Family Assistance Program - RRSP Matching Program - Annual base salary range $85,000 to $97,500, determined by experience and equity Sentrex Health Solutions is proud to be an equal opportunity employer. We are committed to diversity, inclusion, belonging, equity, and accessibility, and provide a safe space for all team members to express their individuality within our corporate culture. Accommodations can be made available upon request for those candidates participating in the selection process. Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pi8yn