Systems Consultant, Information Technology - Full Time (2) …, Markham

Who you are You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage. You are a patient and/or client centered individual who performs at an exemplary standard. You are a team player with excellent communication, critical thinking and prioritization skills. What We Need The Systems Consultant plays a key role in the management, optimisation, and continual improvement of enterprise productivity, collaboration, and end‑user virtualization platforms. Reporting to the Manager, Technology Enablement, the Systems Consultant will contribute to enhancing the overall user experience and ensuring technology solutions align with organisational needs and have a strong focus on service excellence. Key responsibilities include collaborating with vendors and internal teams to design and implement new technology solutions that meet evolving business requirements. The role also provides Tier2 support for end‑user computing environments, resolving complex technical issues and helping deliver reliable, efficient IT services. Responsibilities - Lead the ongoing implementation, management, enhancement, and support of the full Microsoft365 stack, including Share Point Online, Teams, AzureAD, and Exchange Online. - Manage Azure Virtual Desktop environments, including image management, scaling, and user access. - Provide installation, configuration, and testing of service packs, hotfixes, and new software releases for Windows Server and Windows client operating systems. - Develop and maintain Power Shell scripts and automation workflows to streamline system administration tasks. - Manage and support endpoint management platforms (Microsoft Endpoint Configuration Manager and Intune) to capture hardware and software inventory, deploy applications, enforce compliance policies, and configure devices across both on‑premises and cloud environments. - Conduct performance monitoring, optimisation, and security hardening of cloud and on‑prem services and recommend cost‑effective solutions. - Troubleshoot and isolate system issues across servers, clients, software, and network infrastructure. - Support cross‑functional IT projects, contributing technical expertise in planning, deployment, testing, and post‑implementation support. - Assist in developing and maintaining technical and security policies and procedures for the department and hospital. - Monitor and respond to security events in accordance with established protocols and procedures. - Create and maintain comprehensive documentation for systems, configurations, procedures, and troubleshooting guides. - Provide training and technical guidance to IT staff and end users to promote best practices and efficient use of technology. Qualifications - 10+ years of experience in system administration with a strong focus on enterprise productivity and virtualization platforms. - A degree in a related IT field is preferred. - Expertise in Microsoft365 and Azure Virtual Desktop, including administration, configuration and optimisation. - Microsoft365 administrator required; Administrator Expert or higher preferred. - Experience in hospital IT environments and familiarity with MEDITECH systems is a significant asset. - ITILv3 Foundation Certification is an asset. - Demonstrated experience in gathering and analysing user feedback to inform service improvements and drive continuous enhancement of IT offerings. - A strong customer‑service focus and the ability to work independently and professionally managing multiple projects. - Experience with change management and user adoption initiatives. - Demonstrated good attendance and performance records. - Ability to work independently and collaboratively within a team workplace. - Flexibility with working hours, including occasional travel between sites. - Commitment to a healthy and safe workplace for self and others. Work Schedule & Compensation Work schedule may change due to operational needs. Compensation bandG: $49.30 – $60.53 per hour. Equal Opportunity Statement Oak Valley Health is an equal opportunity employer. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, LGBTQ2+ communities, people of colour, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2psrqn