Human Resources Generalist (Milton)

Human Resources Generalist Location: Milton, Ontario Reports To: Human Resources Manager Employment Type: Full-Time About Us: ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France in 2001. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning! As we aim to accelerate growth in Canada, we are actively seeking a Human Resources Generalist to support our growth. About the Role We are seeking a hands-on Human Resources Generalist to support daily HR operations at a fast-paced 3PL warehouse facility. This role is responsible for delivering full-cycle HR support to a high-volume, hourly workforce while ensuring compliance with Ontario labour laws and company policies. You will be a key partner to operations leadership, driving employee engagement, performance management, and HR best practices on the warehouse floor. Key Responsibilities Employee Relations & Workforce Support • Serve as the first point of contact for employee inquiries, concerns, and conflict resolution • Conduct investigations related to workplace issues, including attendance, conduct, and policy violations • Support progressive discipline processes in compliance with Ontario employment standards • Promote a positive workplace culture in a high-turnover, high-volume environment Recruitment & Onboarding • Manage full-cycle recruitment for warehouse roles (e.g., pickers, packers, forklift operators, supervisors) • Coordinate job postings, candidate screening, interviews, and offers • Conduct new hire orientations and onboarding sessions • Partner with staffing agencies when applicable HR Operations & Compliance • Ensure compliance with: • Ontario Employment Standards Act (ESA) • Occupational Health and Safety Act (OHSA) • Human Rights Code • Maintain accurate employee records and HRIS data • Support audits, reporting, and documentation requirements Attendance, Performance & Workforce Metrics • Track attendance, absenteeism, and turnover trends • Support supervisors with performance management and coaching processes • Assist in implementing productivity and workforce planning strategies Health & Safety Support • Collaborate with Health & Safety teams to ensure safe working conditions • Participate in incident investigations and return-to-work programs • Reinforce safety policies and training compliance Payroll & Benefits Support • Process payroll, including data validation (hours, overtime, shift premiums) • Respond to employee inquiries related to pay and benefits • Support benefit enrollment and changes Training & Development • Coordinate training sessions (e.g., onboarding, compliance, safety) • Identify skills gaps and support workforce development initiatives Qualifications Education & Experience • Post-secondary education in Human Resources, Business, or related field • CHRP designation (or working toward) is an asset • 2–5 years of HR generalist experience, preferably in: • Warehousing, logistics, manufacturing, or distribution environments Knowledge & Skills • Robust understanding of Ontario employment legislation (ESA, OHSA) • Experience supporting a high-volume hourly workforce • Ability to handle sensitive employee relations issues professionally • Strong organizational and multitasking skills in a fast-paced setting • Proficiency with HRIS systems and Microsoft Office (Excel, Word) • Excellent communication and interpersonal skills Working Conditions • Fully on-site in a warehouse environment (including floor presence daily) • May require flexible hours to support multiple shifts (days, afternoons, occasional weekends) • Frequent walking and interaction with operational teams on the warehouse floor Key Competencies • Problem-solving and conflict resolution • Adaptability in a dynamic, high-volume workplace • Strong attention to detail and compliance • Relationship building with frontline staff and leadership • Ability to work independently and take initiative What We Offer • Competitive salary and benefits • Opportunities for growth within a logistics-focused organization • Exposure to a fast-paced supply chain environment Base Salary Range: $60,000 - $65,000, plus bonus Apply on Kit Job: kitjob.ca/job/2nyqja