Human Resources Generalist (Milton)

Human Resources Generalist

Location: Milton, Ontario

Reports To: Human Resources Manager

Employment Type: Full-Time

About Us:

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France in 2001. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, were transforming logistics--and this is just the beginning!

As we aim to accelerate growth in Canada, we are actively seeking a Human Resources Generalist to support our growth.

About the Role

We are seeking a hands-on Human Resources Generalist to support daily HR operations at a fast-paced 3PL warehouse facility. This role is responsible for delivering full-cycle HR support to a high-volume, hourly workforce while ensuring compliance with Ontario labour laws and company policies. You will be a key partner to operations leadership, driving employee engagement, performance management, and HR best practices on the warehouse floor.

Key Responsibilities

Employee Relations & Workforce Support

• Serve as the first point of contact for employee inquiries, concerns, and conflict resolution
• Conduct investigations related to workplace issues, including attendance, conduct, and policy violations
• Support progressive discipline processes in compliance with Ontario employment standards
• Promote a positive workplace culture in a high-turnover, high-volume environment

Recruitment & Onboarding

• Manage full-cycle recruitment for warehouse roles (e.g., pickers, packers, forklift operators, supervisors)
• Coordinate job postings, candidate screening, interviews, and offers
• Conduct recent hire orientations and onboarding sessions
• Partner with staffing agencies when applicable

HR Operations & Compliance

• Ensure compliance with:
• Ontario Employment Standards Act (ESA)
• Occupational Health and Safety Act (OHSA)
• Human Rights Code
• Maintain accurate employee records and HRIS data
• Support audits, reporting, and documentation requirements

Attendance, Performance & Workforce Metrics

• Track attendance, absenteeism, and turnover trends
• Support supervisors with performance management and coaching processes
• Assist in implementing productivity and workforce planning strategies

Health & Safety Support

• Collaborate with Health & Safety teams to ensure safe working conditions
• Participate in incident investigations and return-to-work programs
• Reinforce safety policies and training compliance

Payroll & Benefits Support

• Process payroll, including data validation (hours, overtime, shift premiums)
• Respond to employee inquiries related to pay and benefits
• Support benefit enrollment and changes

Training & Development

• Coordinate training sessions (e.g., onboarding, compliance, safety)
• Identify skills gaps and support workforce development initiatives

Qualifications

Education & Experience

• Post-secondary education in Human Resources, Business, or related field
• CHRP designation (or working toward) is an asset
• 2–5 years of HR generalist experience, preferably in:
• Warehousing, logistics, manufacturing, or distribution environments

Knowledge & Skills

• Strong understanding of Ontario employment legislation (ESA, OHSA)
• Experience supporting a high-volume hourly workforce
• Ability to handle sensitive employee relations issues professionally
• Strong organizational and multitasking skills in a fast-paced setting
• Proficiency with HRIS systems and Microsoft Office (Excel, Word)
• Excellent communication and interpersonal skills

Working Conditions

• Fully on-site in a warehouse environment (including floor presence daily)
• May require flexible hours to support multiple shifts (days, afternoons, occasional weekends)
• Frequent walking and interaction with operational teams on the warehouse floor

Key Competencies

• Problem-solving and conflict resolution
• Adaptability in a dynamic, high-volume environment
• Robust attention to detail and compliance
• Relationship building with frontline staff and leadership
• Ability to work independently and take initiative

What We Offer

• Competitive salary and benefits
• Opportunities for growth within a logistics-focused organization
• Exposure to a fast-paced supply chain environment

Base Salary Range: $60,000 - $65,000, plus bonus