Community Client Services Leadership Manager (Orillia)

Drive operational excellence as the Manager of Client Services for Helping Hands. This role combines leadership and compliance management across community-focused programs and assisted living. In this pivotal position, you will guide the delivery of high-quality services that enhance client well-being and satisfaction. You'll manage day-to-day operations, uphold regulatory standards, and support your team through coaching and oversight. Your leadership will be instrumental in achieving the organization's mission of fostering a safe and inclusive environment for clients and staff. Key Responsibilities: - Manage daily operations and client service delivery - Ensure compliance with organizational policies and safety standards - Conduct regular audits and performance evaluations - Oversee staffing and scheduling for effective service - Lead after-hours support and emergency response initiatives Requirements: - At least five years of progressive supervisory experience - Solid knowledge of employment and safety legislation - Experience in performance management and coaching - Proven ability to drive quality improvement - Current CPR and First Aid certification preferred Enhance community service delivery and client satisfaction through effective management in this essential leadership role. Apply on Kit Job: kitjob.ca/job/2pchzf