Newcomer Support Specialist at RBC (Ottawa)

Shape the futures of newcomers with RBC as a Newcomer Support Specialist in Ottawa. Use your digital knowledge to provide essential financial guidance and support. In this full-time role, you will act as an RBC Ambassador, collaborating with community partners to facilitate successful integration for newcomers. Your responsibilities will involve conducting educational events, offering personalized banking advice, and utilizing technology to enhance customer service. The position demands a warm, customer-focused approach and strong multitasking abilities as you navigate various community engagements. Key Responsibilities: - Build and maintain partnerships with newcomer service organizations - Guide clients in everyday banking and investment decisions - Educate newcomers about digital banking capabilities - Promote excellence in customer interactions - Travel as necessary to meet community partners Requirements: - Solid grasp of the Canadian settlement process - Bilingual in English and French - Mutual fund sales license mandatory - Excellent communication and interpersonal skills - Proactive and self-motivated in a changing environment Support newcomers in achieving their financial goals as part of RBC's dedicated team. Apply on Kit Job: kitjob.ca/job/2prxr1