Retail Experience Coordinator at Endy (Toronto)

Elevate the retail landscape with Endy as a Full-Time Retail & Product Experience Coordinator. Join a hybrid team driving customer experience and operational excellence from our Toronto office. This role requires someone innovative and organized, supporting critical functions in Operations, Sales, and Customer Experience. Collaborate with diverse teams to maintain high-quality standards and enhance the overall retail footprint. Key tasks include warranty administration, product documentation, and providing retail training support to ensure team success. Key Responsibilities: - Execute month-end warranty processes and accurate claims reporting - Maintain warranty tracking and compliance records - Provide project support to the Manager of Retail and Product Experience - Build cross-functional product launch decks and documentation - Assist in training coordination, ensuring engaging delivery Requirements: - 1-3 years in retail operations or merchandising - Understanding of warranty or defect tracking processes - Solid organizational and communication skills - Experience in training material creation - Proficiency with Google Suite and project management tools Drive impactful solutions in retail operations at Endy, enhancing customer experiences and supporting a vibrant team culture. Apply on Kit Job: kitjob.ca/job/2pmo0p