Senior Product Manager, Home & Explore (Burnaby)

About the Role The Senior Product Manager, Home & Explore (HEX) will report to the Sr. Manager of Product, Global Transfer Experience. Responsibilities include owning Remitly’s most visited real‑estate: the Home screen, the global navigation, and the Explore tab. You Will - Define the product strategy, roadmap, and prioritisation for Remitly’s Home screen, global navigation, and Explore tab across new, active, multi‑product, and dormant customer journeys. - Be a customer advocate, translating qualitative research, usability studies and quantitative signals (including through AI‑assisted synthesis tools) into product decisions that reduce friction and improve first‑attempt success rates. - Lead the personalization strategy for Home: partner with engineering and data science to ship ML‑driven module ranking, lifecycle marketing campaigns, one‑click repeat transfers and personalised shortcuts that evolve beyond Quick Send for customers who do more than send with Remitly. - Lead the evolution of Remitly’s information architecture, including the Home, Wallet, Benefits, Explore and Activity surfaces, ensuring each has a clear job to be done and clean ownership boundaries with adjacent product teams. - Own the product strategy for current and dormant customer reactivation, including the “What’s New” catalog and other announcement patterns, partnering with growth, lifecycle marketing and CRM to convert app opens into transactions and win lapsed customers back. - Drive the HEX operating model and governance program for Home: set the standards and guardrails (motion, loading, latency, tone, accessibility, merchandising) that feature squads contributing to Home must follow, and run the rituals that keep the experience cohesive without slowing partner squads down. - Partner with engineering, design, analytics and risk to ship experiences that are accurate, performant and globally compliant across a diverse range of corridors, products and regulatory environments. - Design A/B experiments, summarise results and deliver actionable recommendations to the team and senior leaders, including landing the updated Home framework across multiple customer segments. - Partner with engineering and data science to prototype, evaluate and ship AI‑ and ML‑powered capabilities including personalised ranking, Next Best Actions and contextual merchandising. - Define clear success metrics and guardrails for responsible deployment. - Use AI tools in your own product management workflow, from summarising qualitative research signals at scale, to drafting and iterating on product specs, to prototyping and validating concepts. You Have - 7+ years of product management experience delivering measurable outcomes on consumer‑facing products at scale. - 5+ years building consumer‑facing mobile or web products, ideally with significant experience on Home, browse, feed, merchandising or other high‑traffic personalization surfaces where many partner teams contribute content. - Experience with ML‑driven personalization, ranking systems, recommendations or Next Best Action frameworks and the ability to translate model performance into customer experience decisions. - Proficient in designing experiments, interpreting funnel data and making data‑driven prioritisation decisions, especially in environments where many teams run concurrent tests on shared surfaces. - Experience working across information architecture, global navigation and cross‑product surfaces in a multi‑product app is a plus. - Experience building and scaling personalization frameworks and segmentation systems that handle diverse customer needs (new, active, multi‑product, dormant) without requiring custom engineering work for each case. - Experience setting standards, guardrails and governance operating models that keep a shared surface cohesive while preserving the autonomy and speed of partner squads. - Experience motivating and aligning teams (engineering, UX, analytics, growth, lifecycle marketing and partner product squads) and navigating tough technical and design tradeoffs with care. - Experience setting product strategy and leading teams using Agile and lean methodologies. - Experience working in regulated environments, understanding compliance and risk constraints and finding creative paths that serve both the customer and the business. - Demonstrated fluency with AI as a daily PM tool. - Hands‑on orientation toward AI and ML as product features, including prototyping concepts using LLM APIs or modern tooling, evaluating quality and failure modes and defining the guardrails needed to ship AI‑powered features responsibly at scale. Compensation Details The starting base salary range for this position is CAD$136,000 – CAD$170,000. In Canada, Remitly employees are shareholders in our company and equity is part of the total compensation plan. Our Benefits - Four weeks vacation. - Health Perks. - Mental Health & Family Forming Benefits. - RRSP plan with company match. - Employee Stock Purchase Plan (ESPP). - Life Insurance & Disability. - Continuing education benefits. Equal Opportunity Statement Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Remitly is an E‑Verify Employer and is dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations. Apply on Kit Job: kitjob.ca/job/2plk47