System Administrator (Linux/Windows), Richmond Hill

The System Administrator will provide Linux and Windows server and network support. Additional tasks will include maintaining systems, troubleshooting customer-related issues and assigned project work. Requirements Monitoring managed customer equipment Take lead on Project work Managing&monitoring the ticketing system queue Providing remote troubleshooting and onsite troubleshooting as required Performing administrative tasks and troubleshooting for managed desktop clients Reviewing and analyzing logs such as security and maintenance log files Escalating to next level technical/vendor support as neededProactively contacting customers when critical events require Strong communication skills– written and verbal Excellent customer service skills in person, over the phone and via email Strong multitasking, troubleshooting and analytical thinking skills Good time management skills, the ability to work independentlyAbility to multitask Qualifications 4 years of Linux System Administration experience Good experience with Linux variants such as Centos, Debian, Red Hat, Ubuntu etc. 4 years of experience with Windows Server 2003/2008/2012/2016 and Windows Desktop 7,8,10 Admin Hands-on experience with VMWareHyper-V experience is an asset Experience with various firewalls– CISCO, Fortigate, SonicWall etc. Juniper experience is an asset Understanding of Internet Services, DNS, Bind, SMTP-mail servers, Web-Hosting, VPN, SAN A good understanding of TCP/IP and general networking and systems securityThis is permanent position located in Toronto, ON with a salary of $63,000.00– $78,000.00 per annum.

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