OpenText Senior Systems Administrator Opening, Richmond Hill

Embark on an exciting journey with OpenText as a Senior Systems Administrator, specializing in enterprise monitoring across hybrid and cloud environments. This role is crucial for managing high-quality observability and operational excellence.

As part of OpenText, you will lead the design and implementation of monitoring solutions like Operations Bridge Manager and develop robust alert systems. Moreover, you will serve as the primary point of escalation for complex incidents and work collaboratively with the NOC and engineering teams. Your contributions will shape the future of operational reliability.

Key Responsibilities:• Configure and maintain enterprise-wide monitoring systems • Develop effective SLIs/SLOs tied to business impacts • Lead incident resolution efforts and conduct post-incident reviews • Participate in a 24/7 Tier-3 support role • Automate monitoring provisioning with Python and Terraform

Requirements:• Proficient in observability tools, including NewRelic and Dynatrace • Expertise in SNMP and network polling strategies • Proven SRE experience in reliability architecture • Strong background in Linux, Kubernetes, and networking • Working knowledge of ITIL and data protection rules

Join OpenText to refine your skills and make impactful contributions to enterprise observability. #J-18808-Ljbffr