Customer Experience Analysis and Planning Consultant (Toronto)

Amazon Advertising exists at the intersection of marketing and ecommerce and offers advertisers a rich array of innovative advertising solutions across Amazon owned properties, as well as third party properties Amazon operates. We believe that advertising, when done well, can greatly enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We are currently looking for a highly skilled and motivated consultant, Analytics & - Insights to join the team. This role is a key member of the customer success team at Amazon Advertising, working with sales, product, retail and other Amazon business partners to analyze and improve advertisers’ performance on Amazon, in support of their marketing initiatives. Consultants, Analytics & - Insights work with Amazon’s unique data and translate it into high‑quality and actionable insights and recommendations to improve the effectiveness of advertiser campaigns and unlock business opportunities. Day to day, the activities include analyzing metrics of success for a business or category, developing data‑driven insights and recommendations and communicating recommendations in a clear and compelling fashion. About the Team The Analytics & - Insights (A&I;) organization develops actionable insights using Amazon’s unique data to influence how advertisers promote their businesses. Our insights enhance their marketing decision‑making, leading to them to be measurably more successful with Amazon. Key job responsibilities Deliver insights for some of the world’s largest advertisers to drive their businesses forward. Be an analytical consultant for advertisers, by providing relevant insights that will be incorporated into upfront strategy discussions and negotiations. Advance relationships with senior marketing decision makers (e.g., senior director, C‑level) and establish oneself as go‑to expert in at least one advanced analytical area of advertising. Develop excellent expertise in Amazon’s proprietary metrics, working to constantly evolve how we analyze and communicate data‑driven insights to our advertisers. Drive decisions that increase the ease of use and availability of data to both internal teams and external partners. Conduct analyses which leverage previously untapped datasets. Write documents with recommendations that influence how partner teams with Amazon Advertising operate, such as Account Management, Sales, or Product. Basic Qualifications 3+ years of cloud architecture and solution implementation experience Knowledge of the primary AWS services (EC2, ELB, RDS, Route53 & - S3) Experience implementing AWS services in a variety of distributed computing environments Knowledge of SQL or Python Master’s degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field, or experience in defining and creating benchmarks for assessing GenAI model performance Preferred Qualifications 5+ years of IT implementation experience Degree in advanced technology, or AWS Professional level certification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon’s package may include other elements such as sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & - AD&D; insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well‑being. CAN, ON, Toronto – $99,900.00 – $166,900.00 CAD annually Company: Amazon Advertising Canada Inc. – D49. Job ID: A10420138. Apply on Kit Job: kitjob.ca/job/2psczg